[Hiring] Senior Manager L&D @Mashreq

Role Description

The Learning and Development function within ICOD of Mashreq is poised for significant initiatives and impact which contribute to the success of the bank. To contribute towards an innovative, and out-of-the-box Learning & Development department that complements people’s journey at Mashreq.

• To Partner and manage relevant training programmes and learning curriculums linked to development needs assessment and capability building at a Group and Bank-wide level.
• To lead generic/customized learning programmes and monitor their implementation and measure the impact and ROI.
• To ensure vendor management and smooth conduct of learning programs at the Learning and Development facilities by providing administrative and logistical support to the learning participants and facilitators.
• To ensure optimal utilization of training infrastructure and resources through regular maintenance and efficient coordination.
• To Configure, administer, and maintain the Learning infrastructure, including the Learning module on HCM and other third-party learning platforms subscribed by the bank, for efficient and timely delivery of learning services to employees.

Qualifications

• College graduate with a minimum bachelor’s degree in any field.
• At least 8-10 years of experience of working in a large global organization (preferable financial services) in the Learning & Development or HR department.
• Expertise in training needs analysis, solution deployment and learning impact/evaluation and ROI.
• Working knowledge in administering the Learning module on HCM.
• Excellent data analysis and data visualization skills.
• Excellent communication skills and ability to work with senior stakeholders.
• CIPD or equivalent is desirable.

Requirements

• Works closely with L&D team and unit managers/learning point of contact to identify and develop targeted technical training solutions.
• Ensure optimal utilization of the technical group budgets.

Problem Solving

• Assess Learning Gaps to allow for targeted and effective trainings.
• Evaluate training effectiveness, identify areas for improvement and provide alternative solutions where needed.
• Ability to analyze data and provide insights to support senior leaders to make more informed decisions.

Decision Making Authority & Responsibility

• Ensure that the design and selection of all development interventions provides a demonstrable return on the investment.
• Play a role in the selection and review of external training providers in consultation with the business, in-house subject matter experts, Legal team and Centralized Procurement Department.