[Hiring] Reward Partner @Animal Friends

Role Description

As Doubtless Pet Care continues to grow, we are seeking a Reward Partner to join our small Reward team. This is a hands-on specialist role with the opportunity to help deliver our UK reward roadmap and shape our evolving European reward approach.

Location: This is a remote role with occasional travel across the UK and Europe, including visits to our offices as business needs require.

What you’ll get up to as our Reward Partner – Europe

• Deliver our UK reward roadmap – partner with the Head of Reward, Reward colleagues, HR Business Partners and People Operations to deliver UK priorities, supporting projects from design through to implementation.
• Shape our European reward approach – identify priorities and opportunities for greater regional consistency across Germany, France, the Netherlands and Belgium, while ensuring solutions reflect local legislation, market conditions and business needs.
• Provide expert reward advice – support HR Business Partners and leaders on pay, benchmarking, benefits, pensions, recognition, role design and grading.
• Lead annual reward processes – manage pay reviews and bonus processes for allocated European populations, including analysis, modelling, benchmarking, governance and stakeholder guidance.
• Drive benefits and recognition improvements – review reward offerings, manage renewals and external providers, and support the implementation of new platforms that enhance colleague experience and deliver value.
• Support job architecture and evaluation – apply agreed methodologies to job evaluation and role matching, helping embed the WTW Global job architecture framework.
• Turn data into insight – use salary surveys, market benchmarks and colleague data to develop clear recommendations that balance fairness, competitiveness, affordability and business performance.
• Maintain effective reward governance – oversee relevant policies, procedures, pay reporting and communications, working with local specialists and employee representatives to meet legal and regulatory requirements.
• Build strong partnerships – collaborate with local People teams, Finance, Payroll, Legal and external providers to deliver joined-up, effective reward solutions.
• Keep us ahead of the curve – monitor developments in reward practice, legislation and EU pay transparency requirements, translating these into practical recommendations for the business.

Qualifications

• Significant, hands-on reward, compensation and benefits experience across several European countries, ideally within a complex or matrix organisation.
• Strong knowledge of UK and European reward practice, including local market and legislative considerations and EU pay transparency requirements.
• Broad experience across compensation, benefits, recognition, job architecture, grading and salary benchmarking.
• A track record of adapting group or regional reward approaches to local requirements, working effectively with People, Payroll, Tax, Legal and employee representative stakeholders.
• Experience delivering reward projects and change, ideally including benefits or recognition technology and job architecture implementation.
• Practical experience of job evaluation and role matching; familiarity with WTW methodology would be an advantage.
• Strong analytical skills, including Excel, with the ability to interpret complex data and turn it into clear, commercially sound recommendations.
• The confidence and credibility to advise and influence senior stakeholders, build trusted partnerships and constructively challenge where needed.
• A collaborative, adaptable approach, with the ability to manage competing priorities and work effectively across different countries and cultures.
• A CIPD qualification or equivalent reward qualification is desirable, as is formal WTW job evaluation training.

Benefits

• Package: Salary circa £60,000, starting at 25 days’ leave with the opportunity to buy extra leave, plus your birthday off, private medical insurance, healthcare cash plan, pension, life assurance and a range of employee benefits.

Company Description

We are Doubtless Pet Care – a pet insurance and health services organisation operating in several markets across Europe including the UK, France, Netherlands, Belgium and Germany as well as North America (USA and Canada).

We are one of the largest pet insurance and services organisations globally, with over 4,500 colleagues supporting over 6 million pets across the globe. Our passion for pets powers our purpose to help pet parents get better access to better care, so they can focus on the joy that happy healthy pets bring to their lives.

We know that harnessing our differences makes us stronger and helps us to deliver better outcomes for our customers and each other. That’s why we are committed to ensuring that everyone is treated fairly and without discrimination, and we are passionate about creating an inclusive environment where everyone feels they belong.