[Hiring] Incentive Compensation Program Manager @Granicus LAC

Role Description

We are seeking a highly autonomous, analytical, and relationship-oriented Incentive Compensation Program Manager to drive the Revenue Organization’s incentive compensation strategy, annual plan management, and communication.

This role is singular within the company, requiring independent ownership, sound judgment, and the ability to operate confidently across Revenue Operations, Sales Leadership, Finance, and Human Resources.

Reporting to the VP of Revenue Operations, the Incentive Compensation Program Manager independently owns the operational management, governance, and communication of annual incentive compensation plans, ensuring:

• Plans are clearly defined.
• Plans are effectively communicated.
• Plans are operationally executable.
• Plans are consistently administered across the revenue organization.

This individual serves as the business owner for:

• Plan interpretation.
• Participant experience.
• Annual plan readiness.
• Compensation communications.

Success in this role requires a unique blend of:

• Analytical rigor.
• Operational discipline.
• Executive presence.
• Strong communication skills.
• The ability to cultivate credibility and trust with sellers and leaders.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Human Resources, Operations, or a related discipline.
• 5+ years of experience in Revenue Operations, Sales Operations, Sales Compensation or a related business function.
• Experience with complex sales incentive compensation plans, including plan structure and rollout, performance measures, quotas, commission concepts, crediting methodology, accelerators, thresholds, governance, and MBO-based performance mechanics.
• Prior experience using Xactly Incent.
• Strong analytical and problem-solving abilities.
• Exceptional verbal and written communication skills in English.
• Demonstrated ability to communicate complex and sensitive compensation topics to diverse audiences, including senior leaders, frontline managers, and individual contributors.
• Proficiency with Salesforce, Excel, and business reporting tools.

Requirements

• Drive the annual compensation planning process for the revenue organization in partnership with Revenue Operations leadership.
• Produce and refine compensation plan structures, crediting methodologies, measures, quotas, MBO frameworks, and performance mechanics.
• Apply a deep understanding of complex incentive compensation fundamentals.
• Drive cross-functional alignment with Finance, Human Resources, and Sales Leadership.
• Independently identify plan risks, points of ambiguity, and areas of friction.
• Own and lead annual compensation plan rollout activities across the revenue organization.
• Produce compensation communications, participant guides, FAQs, leadership talking points, and training materials.
• Drive alignment with Enablement and Sales Leadership.
• Own professional, timely, and discrete responses to seller and manager inquiries regarding incentive compensation plans.
• Drive timely resolution of compensation-related inquiries.
• Drive implementation of compensation plan changes, program governance, and process updates across stakeholders.
• Use prior Xactly experience to drive plan implementation activities.
• Produce reporting and analysis tied to compensation program effectiveness.

Benefits

• Remote-first company with a globally distributed workforce.
• Employee Resource Groups to encourage diverse voices.
• Coffee with Mark sessions to interact with our CEO.
• Microsoft Teams communities focused on wellness, art, family, and more.