[Hiring] Human Capital Assistant - Transaction Processing @GAP SOLUTIONS INC

Role Description

Serve as a Human Capital Assistant (Transactions Processing) in support of the overall functions of the U.S. Government Publishing Office (GPO), Human Capital business unit.

Duties and Responsibilities

• Provides support for the processing of personnel actions and records management.
• Works closely with the Talent Acquisitions team, the Transactions Specialists and Benefits Specialists to process and onboard new applicants.
• Provides administrative support for new employee orientation.
• Provides administrative support for offboarding.
• Processes routine personnel actions.
• Supports HC staff with administrative needs.
• Inputs and verifies documents for employment in the onboarding module of the USA Staffing system required to onboard new hires.
• Must stay apprised of human resource terminology, requirements, procedures required to process HR actions consistent with Office of Personnel Management (OPM) and 5 CFR rules and regulations governing recruitment, staffing and placement, pay and classification activities.
• Ensures that the correct documentation is submitted with all personnel actions.
• Processes routine SF-52s (Request for Personnel Actions) such as in-processing selectees, promotions, awards, details, within grades, name changes, reassignments, summer appointments, student and special emphasis programs, term and temporary appointments, death benefits, Thrift Savings Plan options, and retirements, in the appropriate automated systems.
• Contacts employees or supervisors to resolve questions before processing final actions.
• Provides information on HR systems, processes, and procedures and/or provides brochures, applications, and other HR documents to employees.
• Performs final reviews on personnel documents to ensure data complies with appropriate Guide to Personnel Processing Actions (GPPA) guidance.
• Provides support to Talent Acquisitions and Transactions Division Specialists.
• Answers the phone, directs inquiries to the correct Specialist; and handles the customer-serves aspects of HR employment from the initial job offer to entry on duty (EOD).
• May prepare offer letters, and creates and distributes employment-related correspondence, e.g., offer letters, and orientation materials.
• Researches and resolves a variety of human resource problems relating to pay, performance, and incorrect data on the Notification of Personnel Action.
• Participates in conducting new employee orientation on a rotational basis and assists HC Specialist with the completion of new hire packages.
• Updates GPO’s SF52 Dashboard /Tracker with accurate and concise information.
• Responds to customer inquiries on such matters as procedures for filing applications, status or recruitments, kinds of vacancies in the organization, etc.
• Assists with pre-employment process for new hires.
• Computes service computation dates, variety of federal service credits.
• Coordinates all pre-employment process requirements and conducts reference checks.
• Establishes, maintains, and closes out recruitment files and other required records.
• May respond to applicant questions concerning the submission of onboarding paperwork.
• Advises management and applicants of requirements for basic onboarding activities, in-processing, and investigations.
• Examines codes and processes official personnel actions for GPO personnel.
• Establishes and maintains electronic Official Personnel Folders (eOPFs).
• May work at the front desk in HCO or for the CHCO as needed.
• Attends all staff meetings.
• Attends business unit training sessions as necessary.

Qualifications

• Minimum of two (2) years relevant full-time experience within the last five (5) years.
• Educational Level GED or High School Graduate.
• Knowledge of coding and processing personnel actions.
• The Contractor should be experienced with USA Staffing onboarding modules.
• Skilled and working knowledge of USA Staffing (onboarding components).
• Skill and working knowledge of National Finance Center’s EmpowHR system.
• Skill and working knowledge of OPM’s eOPF system.

Preferred Qualifications

• Works with automated personnel computer systems and software to process personnel and benefits actions.
• Computes retirement annuities and service computation dates.
• Working knowledge of the following:
• NFC
• EmpowHR
• Epic
• eOPF
• USA Staffing onboarding module
• Microsoft Suite including Word, Excel, Power Point, Sharepoint, Outlook and Teams
• HC Dashboard – after training

Language and Interpersonal Skills

• Ability to communicate effectively verbally and in writing.
• Ability to write email correspondences or formal letters to various customer groups.
• Ability to work as a member of a team to collaborate and reach a common goal.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Company Description