[Hiring] Talent Acquisition Manager @Jackson Hewitt - Headquarters

Role Description

The Talent Acquisition Manager leads talent acquisition strategy and staffing execution for Company-Owned field operations. This role manages a team of recruiters supporting assigned regions and oversees seasonal staffing readiness, recruiting systems, and vendor partnerships. Working cross-functionally, the TA manager drives timely hiring, consistent processes, effective issue resolution, and alignment with business workforce needs.

• Talent Strategy & Sourcing:
  • Develop and implement sourcing strategies to meet forecasted staffing needs.
  • Identify recruiting tools and targeted channels to attract active and passive candidates.
  • Build and strengthen the employment brand through internal and external resources.
• Team Leadership & Cross-Functional Partnership:
  • Lead the COO Talent Team through coaching, mentoring, payroll oversight, and escalation resolution.
  • Lead cross-departmental HR and recruiting initiatives.
  • Partner with FP&A and HRBPs on ADM and DM hiring, compensation, employee referral and bonus reporting.
• Field Recruiting Support & Communication:
  • Partner with COO field leaders to understand recruiting needs and resolve regional staffing issues.
  • Communicate hiring timelines, onboarding blackout dates, system updates, compliance requirements, and seasonal milestones.
  • Consistently participate in office hour calls, recruiting calls, and Teams communications to reinforce expectations and drive consistent execution.
• Recruiting Systems & Vendor Management:
  • Manage CareerPlug and Indeed vendor relationships, sourcing effectiveness, sponsorship performance, and return on investment.
  • Oversee CareerPlug requisition setup, system maintenance, audits, and UKG Onboarding integrations.
  • Monitor recruiting tickets, the Recruiting Inbox, and Teams channels to ensure timely issue resolution.
• Reporting & Analytics:
  • Partner with HRIS to analyze Staffing Funnel and recruiting metrics.
  • Evaluate hiring funnel movement and recruiting performance to inform business decisions.
• Training, Documentation & Seasonal Readiness:
  • Develop and deliver recruiting and onboarding training, job aids, SOPs, templates, checklists, trackers, and process documentation.
  • Lead seasonal staffing readiness across recruiter execution, requisition strategy, candidate pipelines, reporting, issue resolution, and field communication.

Qualifications

• Bachelor’s degree in human resources or business preferred
• 5+ years of experience in high volume recruiting, human resources, or retail management
• 2+ years of experience in a leadership or lead role preferred
• Ability to demonstrate highly proficient Excel skills with the ability to design formulas, pivot tables, manipulate data, and work with large data sets
• Experience consulting/advising with leaders on recruiting, interviewing, and selecting candidates preferred
• Experience with continuous improvement and agile practices
• Experience managing candidate pipelines and requisitions within an ATS.

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discounts
• Parental leave

Company Description

This is a remote position.