[Hiring] HR Specialist, Onboarding @Patriot Growth Insurance Services, LLC

Role Description

As an HR Specialist, Onboarding, you'll help incoming insurance producers and other designated hires feel informed, connected, and supported from signed offer through their first 100 days. Serving as a consistent onboarding contact, you'll make unfamiliar processes easier to navigate and help new hires access the people, systems, and resources they need.

Working closely with the Senior HR Specialist, Employee Experience, hiring leaders, HR, and cross-functional partners, you'll coordinate personalized onboarding plans, track readiness and milestones, and follow questions and issues through resolution. You'll also gather feedback and help improve the communications, resources, and handoffs that shape the new-hire experience across Patriot's regions and agencies.

Qualifications

• 2+ years of experience in onboarding, HR coordination, employee support, client service, or a related role.
• Associate's or bachelor's degree in Human Resources, Business, Communications, or a related field, or equivalent relevant experience.
• Experience coordinating activities involving multiple stakeholders, deadlines, and handoffs.
• Demonstrated ability to provide responsive, personalized service and follow issues through resolution.
• Strong organizational skills and attention to detail, with the ability to manage multiple onboarding experiences concurrently.
• Clear written and verbal communication skills and confidence working with experienced professionals and business leaders.
• Proficiency with productivity, collaboration, and tracking tools, along with comfort learning HR and business systems.
• Sound judgment and discretion when handling confidential information, including recognizing when specialist or leadership support is needed.

Requirements

• A warm, resourceful service professional who helps people feel comfortable navigating new processes.
• A dependable coordinator who anticipates needs, follows through, and keeps others informed.
• Organized and attentive to detail when managing multiple people, deadlines, and priorities.
• A practical problem-solver who takes ownership of follow-up and connects people with the right support.
• Collaborative and respectful of the responsibilities and expertise of specialist teams.
• Discreet and thoughtful when handling confidential information or sensitive concerns.
• Curious and receptive to feedback, with an interest in improving the new-hire experience.

Benefits

• Multiple medical plan options, with preventive care covered at 100%
• Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
• Employer-paid short-term and long-term disability coverage
• Paid parental leave
• Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
• Competitive 401(k) company match to help you build your financial future
• Comprehensive dental and vision coverage
• Employee Assistance Program with confidential mental health, legal, financial, and work-life support