[Hiring] HR Generalist @Link 1 IT Solutions OpsCo

Role Description

The Human Resources (HR) Generalist provides day-to-day HR operational support across Link 1 IT Solutions and its business units. Reporting to the Chief Human Resources Officer, this remote individual-contributor role supports employees and managers through:

• HR administration
• Employee records
• HRIS transactions
• Onboarding and offboarding
• Benefits and leave coordination
• Compliance tracking
• Recruiting administration
• Recurring HR processes

The ideal candidate is organized, responsive, accurate, service-oriented, and able to manage confidential information while escalating complex or sensitive matters appropriately.

Applicant must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

• Serve as the first point of contact for routine employee and manager questions; provide approved information, track requests, and escalate exceptions or sensitive matters.
• Maintain accurate HRIS data and employee files; process lifecycle changes and conduct periodic records audits.
• Coordinate onboarding, offboarding, performance-management workflows, benefits, leave, accommodations, PTO, employment verifications, and payroll-related changes.
• Support employee relations by documenting concerns, organizing records, and assisting managers with approved performance documentation.
• Administer recurring compliance activities, including I-9s, notices, labor posters, training, record retention, policy acknowledgments, and audit follow-up.
• Provide recruiting, learning, acquisition-integration, engagement, retention, reporting, and cross-business-unit project support.
• Create clear templates, checklists, procedures, communications, manager guides, trackers, and self-service resources.
• Use Microsoft 365, approved AI tools, automation, and HR technology such as UKG to improve accuracy, consistency, reporting, and workflow efficiency.

Qualifications

• Bachelor’s degree in human resources, business administration, or a related field, or an equivalent combination of education and relevant experience.
• Three or more years of HR administration or operations experience, including employee records, HRIS transactions, onboarding/offboarding, benefits or leave support, and employee service.
• Working knowledge of federal employment requirements and experience supporting employees in multiple states.
• Experience with HRIS, applicant tracking, payroll, benefits, learning systems, Microsoft 365, AI, and automation; ability to learn and optimize new systems quickly.
• Strong organization, accuracy, judgment, communication, service orientation, discretion, and follow-through while managing competing priorities and confidential information.
• Ability to travel overnight or longer, generally 5 – 15%.
• Authorized to work for any employer in the US without future sponsorship.
• IT or professional services, multi-business-unit, PE-backed, or acquisition-driven experience is beneficial; SHRM-CP, PHR, or comparable certification is preferred.

Benefits

• Medical, Dental, Vision Insurance
• 15+ days Paid Time Off (PTO)
• Monthly BYOD expense reimbursement
• Professional Development
• Employee Assistance Program
• 401(k)