[Hiring] HR Generalist @Behavioral Health Clinic (BHC)

Role Description

The HR Generalist supports the day-to-day delivery of human resources services across BHC, with primary responsibility for recruiting and benefits administration. This position manages assigned recruiting activities from job posting through pre-employment coordination, serves as a resource for employee benefit questions and enrollment processes, and provides general HR support throughout the employee lifecycle. The HR Generalist works closely with the HR Director, hiring managers, employees, payroll, and benefit partners to ensure timely, accurate, compliant, and welcoming HR processes. This position is primarily remote and will be performed from a home office. Occasional travel to BHC locations throughout Wisconsin may be required. The ideal candidate will reside in Central Wisconsin and be able to travel as needed.

Essential Duties and Responsibilities

• Recruiting and Hiring
  • Coordinate assigned full-cycle recruiting activities, including posting positions, sourcing candidates, reviewing applications, conducting initial screening, scheduling interviews, and communicating with candidates and hiring managers.
  • Maintain accurate and current job postings, screening questions, candidate records, interview materials, and recruiting status updates.
  • Partner with hiring managers to clarify position requirements, recruiting priorities, interview processes, and anticipated hiring timelines.
  • Support offer preparation, pre-employment requirements, background screening, reference checks, and handoff to onboarding.
  • Provide candidates with a professional, responsive, and consistent experience throughout the hiring process.
  • Track recruiting activity and prepare routine reports on vacancies, candidate flow, hiring progress, and time-to-fill trends.
• Benefits Administration
  • Administer assigned employee benefit processes, including eligibility tracking, new-hire enrollment, life-event changes, terminations, and employee communications.
  • Respond to routine employee questions regarding benefit eligibility, enrollment steps, payroll deductions, plan resources, and vendor contacts while referring complex or plan-interpretation questions as appropriate.
  • Review benefit enrollments and payroll-related benefit information for accuracy and coordinate corrections with employees, payroll, brokers, or vendors.
  • Maintain organized benefit records and support annual open enrollment, employee education, audits, reconciliations, and required notices.
  • Protect confidential health and benefit information and follow applicable plan documents, policies, and legal requirements.
• General Human Resources Support
  • Maintain accurate employee and applicant records in HR systems and personnel files in accordance with retention, confidentiality, and compliance requirements.
  • Support onboarding, orientation, employment changes, training assignments, leave administration, and offboarding as assigned.
  • Assist with HR reporting, audits, policy administration, employee communications, and process-improvement projects.
  • Provide timely, respectful, and service-oriented support to employees and managers, escalating sensitive, complex, or higher-risk matters to the HR Director.
  • Stay informed about HR practices and applicable employment requirements relevant to assigned responsibilities.
  • Perform other related duties consistent with the purpose and level of the position.

Qualifications

• Must be a resident of Wisconsin (WI).
• At least 1-2 years of relevant human resources experience, including recruiting responsibilities.
• Working knowledge of common recruiting, onboarding, benefits, and employee-record processes.
• Strong written and verbal communication skills, with the ability to communicate professionally with candidates, employees, managers, and external partners.
• Ability to manage multiple priorities, maintain accurate records, meet deadlines, and follow through with limited day-to-day direction.
• Demonstrated discretion and ability to protect confidential and sensitive information.
• Proficiency with Google Workspace or comparable office applications and the ability to learn HR, applicant-tracking, and benefit systems.

Preferred Qualifications

• Bachelor's degree in human resources, business administration, organizational leadership, or a related field.
• Experience with benefits administration, applicant-tracking systems, HR information systems, or healthcare recruiting.
• Experience working in a behavioral health, healthcare, or multi-location organization.
• Professional HR certification or interest in pursuing certification.

Core Competencies

• Recruiting coordination and candidate experience
• Benefits administration and employee support
• Organization, accuracy, and follow-through
• Professional communication and relationship-building
• Sound judgment, confidentiality, and appropriate escalation
• Problem-solving, adaptability, and continuous improvement
• Collaboration, accountability, and service orientation

Performance and Compliance Expectations

• Complete assigned recruiting and benefit processes accurately, timely, and consistently.
• Maintain reliable records and meet established service, quality, and compliance expectations.
• Follow BHC policies, procedures, confidentiality standards, and applicable legal and regulatory requirements.
• Participate in feedback, coaching, training, and performance discussions.
• Promptly communicate errors, delays, compliance concerns, or barriers to the HR Director.

Confidentiality and Required Training

This position has access to confidential employee, applicant, benefit, health, financial, and organizational information. The employee must use such information only for authorized business purposes and protect it in accordance with applicable laws, professional standards, and BHC policies. Required training may include new-hire orientation, HIPAA and privacy, information security, compliance, HR-system training, and other role-specific training assigned by BHC.

Physical Demands and Work Environment

This position primarily involves computer and telephone work in a professional office or approved remote-work environment. The employee must be able to communicate verbally and in writing, use standard office technology, maintain concentration amid routine interruptions, and occasionally stand, walk, reach, bend, or lift and carry office materials weighing up to 20 pounds. Reasonable accommodations may be provided as required by applicable law.

Benefits

• Eligible employees may receive a competitive benefits package, including health and wellness benefits, paid time off, retirement benefits, and other employee resources.
• Eligibility varies based on employment status and plan requirements.

Disclaimer

This job description summarizes the general nature and level of work expected for this position. It is not intended to list every duty, responsibility, or qualification. Duties and responsibilities may change based on organizational needs and applicable law. Nothing in this job description creates a contract of employment or alters the at-will employment relationship.

Behavioral Health Clinic (BHC) is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. BHC provides reasonable accommodations to qualified individuals with disabilities throughout the application and employment process.