[Hiring] HR Assistant @Insight Therapy Solutions

Role Description

This is a remote position.

The HR Assistant will provide day-to-day administrative and operational support across the staff member lifecycle, including:

• Recruitment
• Onboarding
• Staff member records
• Leave and benefits coordination
• Performance management support
• Offboarding

This role will assist staff members, managers, and the HR team with routine HR-related needs and coordinate closely with local and international stakeholders to ensure HR processes, documentation, and requirements are completed accurately and on time.

The ideal candidate is:

• Organized
• Approachable
• Detail-oriented
• Discreet
• Dependable
• Able to handle confidential information
• Able to manage multiple priorities
• Capable of following established HR processes with minimal supervision

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
• At least 2 years of relevant HR, HR Associate, HR Assistant, or similar HR experience
• Experience supporting recruitment, onboarding, staff member records, and general HR administration
• Experience in a BPO, shared services, outsourcing, healthcare, or international business environment is an advantage
• Basic understanding of HR practices, employment requirements, and employee and independent contractor engagement arrangements
• Experience supporting compensation, benefits, leave administration, payroll coordination, and staff member documentation processes
• Strong organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to communicate professionally with staff members, candidates, managers, and overseas stakeholders
• Demonstrated ability to maintain confidentiality when handling sensitive staff member information
• Ability to manage multiple priorities, deadlines, and follow-ups
• Comfortable working in a fast-paced, remote environment with minimal supervision
• Strong proficiency in Google Workspace and familiarity with cloud-based business systems
• Experience with HRIS, applicant tracking systems (ATS), recruitment platforms, or other HR technology is an advantage
• Familiarity with AI tools and technology-driven HR processes is a plus
• Tech-savvy, creative, adaptable, and eager to learn, with an interest in process improvement and automation

Requirements

• Manage and coordinate full-cycle recruitment from job posting and sourcing through screening, interviews, candidate selection, and offer preparation, in coordination with hiring managers and HR leadership
• Screen candidates, conduct initial interviews, coordinate interviews, and facilitate hiring team feedback
• Maintain candidate records, recruitment trackers, and documentation in Zoho Recruit and other HR systems
• Conduct reference checks, verifications, and required pre-engagement screening
• Maintain timely and professional candidate communication throughout the hiring process
• Prepare and coordinate contracts, NDAs, onboarding forms, and required documentation
• Verify onboarding requirements, including references, clearances, identity verification, and other required records
• Coordinate new staff member orientation, training, system access requests, and related communications with the appropriate departments
• Maintain onboarding trackers and follow up on outstanding requirements
• Maintain accurate and confidential staff member and contractor records, HR trackers, and documentation
• Assist with audits and ensure HR records remain complete, current, and organized
• Maintain accurate attendance, PTO, and leave records
• Respond to routine inquiries regarding PTO, attendance, leave, benefits, and HR forms
• Assist with benefits administration, compensation trackers, and payroll-related HR reports
• Coordinate routine HR requirements and documentation with Finance and benefits providers
• Maintain performance evaluation trackers and coordinate review reminders and documentation
• Support wellness, engagement, and retention initiatives
• Assist with corrective action documentation and coordinate with supervisors and HR leadership on performance concerns, attendance issues, policy violations, and other staff member matters
• Coordinate and support offboarding activities, including exit documentation, clearances, exit interviews, access removal requests, and final payment coordination
• Support HR process improvements, policies, templates, trackers, and documentation
• Assist with HR projects, audits, reports, and other responsibilities assigned by the supervisor or senior management

Benefits

• 100% Remote (Work from Home)
• Paid Time Off
• Paid U.S. holidays
• Paid birthday leave
• Monthly health stipend

Work Hours

• Full-Time
• Monday – Friday
• 8:00 AM – 5:00 PM Pacific Time (U.S.)
• 1-hour lunch break