[Hiring] Cobra Analyst @Health Care Service Corporation

Role Description

The COBRA Analyst will be responsible for overseeing all aspects of the COBRA client and member experience. This includes:

• Benefit elections
• Payments and reporting for COBRA, FMLA, retirees, and LOA (company leave programs) participants
• Inbound & outbound calls from clients, members, and third-party affiliates
• Email and fax communications

Qualifications

• High school diploma or GED equivalent
• 1 year of COBRA, FMLA, LOA, and retiree administration/coordination experience
• Knowledgeable in handling various types of Federal, State, and Company leave programs
• Understanding of Administration System processes (premium administration, eligibility, claims, billing, commissions, reporting, and premium administration)
• Customer service experience in a professional setting
• Knowledgeable in Microsoft Excel, Word, and Outlook
• Strong problem-solving ability
• Strong organizational skills that allow for multi-tasking
• Excellent interpersonal skills
• Positive attitude and willingness to learn

Requirements

• Bachelor’s degree preferred
• PowerStepp
• JD Edwards
• In-depth knowledge of COBRA laws, HIPAA portability, and eligibility laws
• Knowledge of Social Security & Medicare law

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Other incentives

Pay Transparency Statement

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and conditions of the plan.

Min to Max Range: $14.97 - $28.12

Exact compensation may vary based on skills, experience, and location.