[Hiring] Business Operations Specialist @Anna Autism Care

Role Description

The Business Operations Specialist keeps ANNA's People function running day to day. Reporting to our Chief Operating Officer and working closely with our People Operations and Talent Acquisition teams, you'll own the operational side of the employee lifecycle for a growing workforce of Behavior Technicians (BTs), BCBAs, Clinical Directors, and the corporate team that supports them across our Massachusetts clinics.

• People Operations execution: onboarding and offboarding, compliance tracking, and keeping HR data accurate and audit-ready.
• Recruiting operations support: posting roles, maintaining hiring pipelines, and ensuring recruiting data accuracy.
• Operational projects and leadership support: handling important work that keeps a fast-growing company running smoothly.

This role requires explicit AI fluency, using tools like Claude and ChatGPT to build projects, automate workflows, and enhance operational efficiency.

Qualifications

• 3+ years of experience in People Operations, HR coordination, business operations, recruiting coordination, or a closely related role at a fast-paced company.
• Hands-on experience running onboarding, offboarding, or HR administration in an HRIS.
• Strong daily use of generative AI tools (Claude and ChatGPT preferred; Gemini or Copilot acceptable).
• Excellent written English; clear, warm, professional communication over email, Microsoft Teams, and shared docs.
• Proven ability to work full-time US Eastern hours from the Philippines with a stable, reliable home work setup.
• A high standard for accuracy and discretion with sensitive employee and company data.

Requirements

• Fluency with at least one major ATS (Ashby strongly preferred; Greenhouse, Lever, Workday acceptable) and at least one HRIS (Rippling, Gusto, Justworks, BambooHR, Workday, etc.).
• Experience supporting US-based startups or scale-ups from the Philippines.
• Experience in healthcare, behavioral health, or another regulated industry.
• Familiarity with MCP servers, Claude Projects, Cowork, and stitching AI tools to systems like Asana, SharePoint, Microsoft 365, or Salesforce.
• Experience in a high-growth or scaling startup environment.
• Comfort with light SQL, spreadsheet formulas, or no-code automation tools (Zapier, Make, Airtable automations).
• Experience drafting or maintaining HR policy documents, vendor contracts, or operational SOPs.

Benefits

• Base Salary: $24,000 – $38,000 USD annually, commensurate with experience.
• Engagement type: Independent contractor.
• Schedule: Full-time, US Eastern Time business hours (approx. 9pm – 6am Manila).
• Time Off: Flexible PTO; US holidays observed.
• Tooling: Full access to Claude, ChatGPT, and supporting AI tooling provided.

Company Description

ANNA (Allied Network for Neurodevelopmental Advancement) is a high-growth, US-based startup providing ABA services to young autistic children (under age 6) and their families using a neurodiversity-affirming, Naturalistic Developmental Behavioral Intervention (NDBI) approach. We operate centers across Massachusetts and are scaling fast.