[Hiring] Benefits Administrator @Emapta

Role Description

Take Benefits Expertise Across the U.S. Workforce Landscape. Give your HR career benefits that travel further—without leaving the country. Join Emapta as a Benefits Administrator, supporting U.S. businesses through precise benefits administration, HRIS management, audits, and ACA reporting. Build specialized expertise within the global PEO and HR outsourcing industry while advancing alongside Emapta's top 1% talent.

Your Benefits Blueprint for a Global HR Career:

• Employment Type: Indefinite Term Contract
• Shift: Day Shift, Weekends Off
• Work Setup: Work From Home/Remote

Benefits

• 5-day work week
• Weekends off
• Work-from-home arrangement
• 20 vacation days in total
• Prepaid medicine
• Fully customized Emapta laptop and peripherals
• Direct exposure to global clients
• Career growth opportunities
• Diverse, inclusive, and supportive work environment where every individual is respected, valued, and empowered to succeed
• Prime office locations in Bogotá and Medellín
• Unlimited upskilling through Emapta Academy courses

Qualifications

• Education: Associate degree in Business or a related field, or an equivalent qualification, preferred
• Skills and Experience:
  • 1 to 3 years of experience in benefits administration or a related Human Resources function
  • Experience in a Professional Employer Organization (PEO) or outsourced services environment, preferred
  • Bilingual proficiency in English and Spanish, preferred
  • Experience translating benefits-related content from English into Spanish, preferred
• Computer Skills:
  • Proficiency in HRIS platforms
  • Strong working knowledge of Microsoft Excel, Word, and PowerPoint
  • Solid understanding of spreadsheet, database, and word-processing applications
• Core Competencies:
  • Clear written and verbal communication skills
  • Professionalism and integrity that foster trust and credibility
  • Effective problem-solving skills focused on timely resolution
  • Consistent accountability, ownership, and follow-through
  • Client-focused approach to building strong internal and external relationships

Requirements

• Collaborate with internal teams to understand project concepts, objectives, and delivery approaches
• Maintain accurate client and employee benefits information in HRIS and CRM systems
• Configure benefit plans and enrollment requirements using online tools
• Support internal training on new system functionality and operational procedures
• Manage assigned work independently and escalate issues to ensure timely completion
• Preserve system integrity by process audit reports and deliver them to internal analyst teams
• Conduct benefits audits and improve related reports
• Translate benefit plan content and system terminology from English into Spanish
• Respond to internal inquiries within established service timeframes
• Support the development and improvement of analyst workflows and Affordable Care Act (ACA) reporting processes
• Recommend process improvements through existing or proposed technologies
• Document and track all completed work in the CRM system