[Hiring] Senior Manager, Revenue Strategy & Recovery @Lingraphica

Role Description

The Sr. Manager, Revenue Strategy & Recovery owns Lingraphica's full payor revenue engine, end to end:

• Maximizing every dollar through contract negotiation and payor strategy on the front end.
• Billing, collections, cash posting, and reconciliation on the back end.

This role sets minimum allowable contract pricing and drives ASP performance through negotiation, ensuring that value is fully realized once a claim is submitted through the point cash lands and is applied correctly. The Sr. Manager directly manages:

• The Reimbursement Manager
• The Cash Posting & Reconciliation Manager
• The Payor Strategy Manager

Additionally, the role sets strategy and standards for the department and owns AR health and cash performance at a strategic level, bringing payor strategy and contracting together with billing, collections, and cash operations under a single, dedicated leader. The role reports directly to the Director, Operations.

Qualifications

• Bachelor's degree or equivalent combination of education and experience
• 7+ years of experience in healthcare revenue cycle management, including direct experience with payor contracting or reimbursement rate negotiation with at least 5 years of management experience
• Proven people-leadership experience managing managers and multi-team departments
• Strong knowledge of billing, collections, and cash reconciliation workflows in a healthcare or DME/HME environment
• Demonstrated experience building or owning a cash forecast or AR/revenue model
• Track record of using data and analytics to inform payor and contracting strategy
• Excellent negotiation, communication, and cross-functional influence skills
• Ability and willingness to travel within the U.S. (including airline travel) is required up to 2 times per year for in-person team and all-company meetings

Requirements

• Oversee the Reimbursement Manager and billing/collections team to ensure timely, accurate claims submission and follow-up
• Own collections performance, aging, and denial-management workflows, identifying and resolving systemic issues at the root cause
• Partner with the Senior Manager, Payor Readiness to ensure a clean handoff from funding/authorization into billing
• Drive cash flow performance across the revenue cycle, including preparation and ongoing management of the cash forecast to support accurate financial planning
• Oversee the Cash Posting & Reconciliation Manager to ensure cash received is accurately posted and reconciled against contracted rates
• Establish reconciliation processes that flag underpayments or rate discrepancies against negotiated contract terms, closing the loop back to payor strategy
• Build and report on KPIs spanning payor access, contract rates, billing/collections performance, and cash reconciliation accuracy
• Bring a data-driven business case to payor negotiations and prioritization decisions
• Maintain current, expert-level knowledge of payor reimbursement terms, billing regulations, and collections compliance requirements
• May be required to perform other duties as assigned

Benefits

• Paid Time Off (sick, personal, and vacation)
• Paid Company Holidays
• 401(k) Retirement Plan and Contribution
• Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options
• Employer Paid Life Insurance
• Voluntary benefits such as Short and Long Term Disability, Critical Illness, Hospital Indemnity and AD&D insurance
• Stipends for health and wellness, home office setup and professional development
• Paid Family Leave
• Annual bonus program
• Annual merit increases
• Year-Round Flex Fridays
• Discounts on travel, entertainment, home/pet/car insurance