[Hiring] Loss Mitigation Specialist @Selene Finance LP

Role Description

• Manage a portfolio of delinquent loans (30+ and 90+ days) and contact customers weekly.
• Serve as SPOC for assigned accounts, including high-risk and specialty cases.
• Conduct inbound and outbound calls with customers, attorneys, realtors, and authorized parties.
• Analyze financial information to determine eligibility for loss mitigation options.
• Recommend and process workout solutions such as loan modifications, forbearance, repayment plans, short sales, deeds in lieu, and cash-for-keys.
• Perform light skip-tracing and review title searches to ensure lien integrity.
• Maintain compliance with investor, legal, and company guidelines.
• Meet monthly performance goals and workout-to-portfolio ratio targets.
• Update and manage daily reports and account statuses.
• Demonstrate strong time management and adaptability in a fast-paced environment.

Qualifications

• Education: High school diploma or GED required; Associate’s degree preferred.
• Experience: 2–4 years of related experience in mortgage servicing or loss mitigation. GSE experience (FHLMC/FNMA) strongly preferred.

Requirements

• The job requirements listed above are representative of the knowledge, skills, and/or abilities required.
• This job description is not an inclusive list of all duties and responsibilities of this position.
• Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
• Selene reserves the right to amend and change responsibilities to meet business and organizational needs.

Benefits

• Paid Time Off (PTO)
• Medical, Dental & Vision
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Paid Holidays
• Company paid Life Insurance
• Matching 401(k) Plan