[Hiring] Collections Specialist @Janie

Role Description

Our confidential client is a financial services company seeking a detail-oriented Collections Specialist to join their team. This role is critical to maintaining healthy accounts receivable operations and ensuring timely resolution of outstanding balances. The ideal candidate is professional, organized, and comfortable communicating with clients via phone and email.

• Manage and follow up on outstanding payments and account balances to ensure timely collections.
• Communicate professionally with clients via phone and email regarding account status and payment activity.
• Maintain accurate and up-to-date records of all client interactions and payment transactions.
• Provide general administrative support, including data entry and document handling.
• Collaborate with internal teams to investigate and resolve account discrepancies efficiently.

Qualifications

• Prior experience in collections, accounts receivable, or a related financial role preferred.
• Strong verbal and written communication skills with a professional, client-facing demeanor.
• High attention to detail and ability to maintain accurate records.
• Proficiency with data entry and general office software (e.g., Microsoft Office or Google Workspace).
• Ability to work independently and collaboratively in a fast-paced environment.
• Reliable internet connection and a suitable remote work setup.

Requirements

• Full-time employment.
• Schedule: Monday – Friday, 9:00 AM – 5:00 PM PST.