[Hiring] Training Specialist @Gainwell Technologies LLC

Role Description

As a Training Specialist at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

• Deliver engaging and interactive training sessions to new and existing call center agents and general training for other departments such as field services teams.
• Facilitate virtual training programs to enhance employee skills and performance.
• Adapt training delivery to various learning styles and needs.
• Design visually engaging and interactive training material and presentations for learners that meet modern adult learning principles and varied learning needs.
• Collaborate with LKI training team, SMEs, and account lenders to ensure training materials are effective and user-friendly.
• Provide post-training support and resources to learners and call center leadership.
• Assess training outcomes through surveys, feedback, and performance metrics.

Qualifications

• 3 - 5 years of experience as a trainer or facilitator.
• Passion for training and desire to facilitate in a virtual classroom environment.
• Strong presentation and interpersonal skills.
• Experience with adult learning principles and learner engagement techniques.
• Some experience with curriculum development, presentation, and instructional design.

Requirements

• Opportunity to work remote from anywhere in the US.
• Applications for this position will be accepted until 10/19/2026.
• The pay range for this position is $51,700.00 - $73,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Benefits

• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Variety of leadership and technical development academies to help build your skills and capabilities.