[Hiring] Senior Product Designer @Humana

Role Description

As a Senior Product Designer, you will help shape the end-to-end Part D (pharmacy) benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence. Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the Part D benefits journey.

• Design and deliver end-to-end mobile and digital channel experiences that are human-centered, scalable, and aligned with business goals.
• Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop innovative solutions that improve member engagement and effectiveness.
• Leverage user research, usability testing, analytics, behavioral data, and member feedback to inform design decisions and continuously optimize experiences.
• Create user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate and validate design concepts.
• Advocate for mobile-first design principles, accessibility, inclusivity, and usability best practices across all digital channels.
• Partner with other Product and Design teams to create seamless, connected experiences across the broader healthcare ecosystem.
• Present design recommendations, insights, and rationale to stakeholders, driving alignment and influencing strategic decisions.
• Contribute to a culture of collaboration, experimentation, learning, and continuous improvement within the design organization.
• Support and contribute to design systems, pattern libraries, and scalable design standards.

Qualifications

• Bachelor’s degree in Human-Computer Interaction, Interaction Design, User Experience, Product Design, or a related field, or equivalent professional experience.
• 6+ years of professional product design or UX/UI design experience, with a strong balance of UX and UI expertise.
• Portfolio demonstrating strong UX, interaction, and visual/UI design craft, including end-to-end case studies.
• Demonstrated experience designing mobile-first consumer experiences across native iOS, Android, and responsive web.
• Strong systems-thinking skills with experience translating complex workflows into intuitive digital experiences.
• Advanced proficiency in Figma, including high-fidelity design, prototyping, and reusable components.
• Strong understanding of user-centered design, interaction design, information architecture, and usability standards.
• Experience leveraging user research, usability testing, and customer feedback to inform design decisions.
• Demonstrated ability to partner closely with Product Management, Engineering, Research, and business stakeholders.
• Ability to work with a high degree of autonomy and design leadership.

Requirements

• Experience designing consumer digital products within healthcare, pharmacy, insurance, or another complex industry.
• Experience within Medicare, Medicare Part D, pharmacy benefits, or related fields.
• Experience designing accessible experiences for older adults, caregivers, or individuals with disabilities.
• Experience working within Agile product-development environments.
• Experience facilitating design critiques, discovery sessions, or stakeholder-alignment activities.
• Familiarity with healthcare privacy, security, consent, and data-governance considerations.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, including company and personal holidays.
• Paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance and many other opportunities.