[Hiring] Design Support Coordinator @FOX Carolina News

Role Description

We're looking for a process-oriented, detail-focused, self-starting Design Support Coordinator for our digital design team. In this hybrid role, you'll support the creative workflow from both an operational and production standpoint. Working with a teammate in the same role, you'll link internal teams, external vendors, and designers, keeping work moving efficiently from intake to delivery.

You'll review design orders, ensuring forms are accurate, complete, and ready for execution. You'll follow efficient workflows, assist with light digital production, and occasionally write ad copy. You're a curious team player who asks good questions, handles nuance, enjoys troubleshooting, and takes ownership without close oversight. This is a remote position on a digital design team.

Duties/Responsibilities include (but are not limited to):

• Review design order forms for accuracy, clarity, and completeness, catching issues before they slow down production
• Work with internal teams and vendors to gather missing assets and clarify details, following up independently until orders are ready
• Ask questions and troubleshoot issues in orders, files, and workflows to find the cause and keep work moving
• Support designers with light production tasks such as adding functionality to already designed digital files
• Occasionally write digital ad copy and complete light layout and design work as needs arise
• Partner closely with a colleague in the same role, coordinating priorities and supporting each other to keep orders moving
• Organize and prepare final files for digital delivery or deployment, checking each one for quality and accuracy
• Own your daily workload and keep projects moving with minimal oversight
• Follow and document processes, and bring ideas that make our workflow faster and smoother from intake to final handoff

Qualifications

• Strong attention to detail, with the ability to spot errors, inconsistencies, or missing information
• Process-oriented mindset, with a focus on efficient workflows and consistent follow-through
• Self-starter who is comfortable working independently and managing your own priorities
• Curious and comfortable asking questions, with the ability to handle nuance and a genuine enjoyment of troubleshooting
• Team player who collaborates well with a colleague in the same role, communicates openly, and coordinates so work is balanced and nothing falls through the cracks
• Clear and straightforward communication with internal teams, external vendors, and designers
• Excellent organizational skills and the ability to juggle multiple priorities in a fast-paced environment
• Genuine interest in continuous learning and growth, including picking up new tools, processes, and production skills
• Familiarity with Adobe Photoshop
• Basic knowledge of layout and design principles for digital formats
• Ability to write clear, concise ad copy for digital campaigns
• Basic understanding of digital ad formats, file specs, and asset requirements

Requirements

• Full-Time position
• Salary/Wage: $35,000 - $45,000 (DOE)
• Shift and Schedule: Mon. - Fri. (or at Manager's Discretion)

Benefits

• Comprehensive Medical(Rx), Dental, and Vision Coverage
• Health Savings Account with Company contributions
• Flexible Spending Account
• Employer-paid life and disability benefits
• Paid parental leave benefits
• Adoption and Surrogacy Benefits
• 401(k) Plan, including matching and profit-sharing contributions
• Employee Assistance Program
• Voluntary benefits, including Hospital Indemnity, Critical Illness, Accident Insurance, and supplemental life insurance coverage
• Paid Time Off, including Relocation PTO