[Hiring] Nutritional Support Coordinator @Cosan Group

Role Description

As a Nutritional Support Coordinator, you’ll play a vital role in helping patients with chronic conditions achieve better health through nutritional education, reinforcement, and compassionate care coordination.

• Manage an assigned panel of 300-350 patients and conduct required monthly nutritional outreach and support.
• Conduct 50-60+ daily phone calls with patients, providing nutritional care plan support and health coaching tailored to their specific conditions.
• Maintain call quality standards and professional communication in every patient interaction; pass regular QA call reviews.
• Educate patients on nutrition concepts, dietary modifications, and weight management strategies.
• Simplify complex nutritional information for diverse patient populations.
• Reinforce provider-directed nutritional guidance and support patient adherence to established care plans.
• Collaborate with clinical teams, providers, and caregivers to identify and address nutritional and clinical needs.
• Support care coordination goals by staying on schedule with monthly outreach targets.
• Escalate patient concerns or changes in condition to appropriate clinical staff per established protocols.
• Document all patient interactions in real time using the care coordination platform.
• Maintain HIPAA compliance in all patient communications and documentation.
• Ensure accurate documentation to support care coordination goals.

Qualifications

• A Degree in Dietetics or Nutrition.
• 2+ years of experience in clinical nutrition counseling or dietary care coordination.
• Experience supporting patients with chronic conditions in in-home, in-facility, or remote settings.
• Minimum 2+ years of clinical nutrition counseling or dietary care coordination experience.
• 2+ years of Electronic Medical Records (EMR) and computer navigation experience.
• Demonstrated ability to educate patients and simplify complex nutritional concepts.
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.
• Must be legally authorized to work in the United States.

Requirements

• 3+ years of experience in healthcare nutrition, chronic care management, or patient education (preferred).
• Certification as a Registered Dietetic Technician (NDTR), Certified Nutritionist, or Certified Health Coach (preferred).
• Bilingual (Spanish/English) preferred.
• Experience in remote patient care or telehealth nutrition counseling (preferred).
• Experience with care management or chronic disease management programs (preferred).
• Familiarity with weight management or behavioral health principles (preferred).
• Previous experience managing large patient panels (200+) (preferred).

Benefits

• Competitive hourly rate.
• Paid Time Off + Company Holidays.
• Medical, Dental, Vision Insurance.
• Complimentary Life Insurance.
• 401(k) Plan.
• Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage.
• Employee Assistance Program including mental health resources.
• Company-provided equipment (laptop, monitor, headset, etc.).

Company Description

Cosán Group is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners.

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.