[Hiring] Provider Support Coordinator @Blink Health

Role Description

The Provider Support Coordinator supports the Practice Access Management (PAM) team at the intersection of data quality and provider engagement. This role is equally operational and customer-facing:

• Execute data and administrative workflows in Salesforce.
• Conduct structured outbound outreach to provider offices on behalf of BlinkRx.
• Play a critical role in establishing the foundation for PAM-led growth.
• Detail-oriented and process-driven with strong communication skills.

Responsibilities

• Data Quality & Account Management
  • Create, update, and maintain provider accounts and contacts in Salesforce.
  • Clean up records by fixing duplicate accounts and contacts.
  • Complete and validate required account and contact fields.
  • Monitor automated workflows and alerts; investigate and resolve issues.
  • Flag recurring issues, data inconsistencies, or process gaps.
• Provider Engagement & Outreach
  • Make outbound calls to provider offices to support marketing opt-ins.
  • Conduct introductory outreach to new accounts.
  • Document relevant context during outreach.
  • Ensure clear, timely handoffs to the PAM team.
  • Triage and resolve inbound requests from the pharmacy team.

Qualifications

• 1–3 years of experience in operations, administrative support, data entry, or sales operations.
• Strong attention to detail and data accuracy.
• Experience with CRM platforms (Salesforce preferred).
• Excellent communication skills; comfortable conducting efficient outreach.
• Strong organizational and multitasking ability.

Requirements

• Healthcare operations or provider data experience (preferred).
• Familiarity with Salesforce (preferred).

Benefits

• Impactful work at the intersection of healthcare and finances.
• Fastest growing healthcare company in the country.
• Opportunity to drive impact across millions of new patients every year.
• Relentlessly learning and constantly curious team environment.
• Equal opportunity employer valuing diversity of all kinds.