[Hiring] Creative Director @Mercury

Role Description

We’re looking for a Creative Director to build and lead Brand Narrative, a new team within Brand Creative. You’ll turn company strategy, product truths, customer insight, and cultural observations into original concepts for our most important launches, campaigns, and brand moments. You’ll originate ideas yourself and stay closely involved as they become finished work.

Your background might be in art direction, design, or copywriting. What matters is your ability to develop exceptional concepts, recognize the best idea wherever it comes from, and bring the whole creative studio together to make it real. You’ll lead Brand Narrative in close creative partnership with your peers leading Brand Design and Writing.

Together, you’ll:

• Shape concepts, language, and visual expression from the beginning.
• Contribute strong ideas of your own and invite others to challenge and improve them.
• Build on others' ideas and enjoy making work together.

You’ll also shape what Brand Narrative becomes, building its culture, developing its people, and establishing ways of working that make the entire studio more creatively ambitious.

What you’ll do:

• Focus on leading creative development for our highest-priority launches and campaigns (70%) and building the Brand Narrative function (30%).
• Originate and lead big creative ideas.
• Partner with Product Marketing and Brand Marketing on the brief.
• Bring ambitious concepts to life with your creative peers and the full studio.
• Build audience and distribution thinking into the idea.
• Push beyond the first good answer and learn quickly.
• Find opportunities before a brief arrives.
• Help decide where creative ambition matters most.
• Build and lead Brand Narrative.
• Create a culture where the best idea wins.
• Build practices that strengthen the work.

Qualifications

• A strong creative foundation in art direction, design, or copywriting.
• Deep film experience.
• A track record of deep creative collaboration with design and writing peers.
• Strong taste, cultural awareness, and product curiosity.
• Experience developing creative people and shaping how a team works.
• Clear communication and sound judgment.

Requirements

• Your portfolio shows original concepts developed into ambitious, well-crafted work across multiple formats.
• You’ve developed film-led ideas from concept through production.
• You’ve led ambitious multidisciplinary work from concept through production.
• You can get close to a complex business or product and find the human truth within it.
• You give specific, useful feedback and create an environment where people can take creative risks.
• You can rally people around an ambitious concept and navigate competing perspectives.

Benefits

• Base salary, equity (stock options/RSUs), and benefits.
• Highly competitive salary and equity ranges within the SaaS and fintech industry.
• New hire offers are based on experience, expertise, geographic location, and internal pay equity.
• Target new hire base salary ranges for this role:
• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $189,400 — $236,700 USD
• US employees outside of those cities: $170,400 — $213,000 USD
• Canadian employees (any location): $179,000 — $223,700 CAD

Company Description

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.

We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.