[Hiring] Business Systems Analyst @General Dynamics Information Technology

Role Description

Transform processes into mission impact as a Business Systems Analyst supporting the Department of the Navy’s Manpower & Reserve Affairs (M&RA) organization. Your work will strengthen HR operations, enhance reporting capabilities, streamline workflows, and support data-driven decision making across multiple DON departments.

As a Business Systems Analyst, you will help ensure today is safe and tomorrow is smarter by analyzing business processes, supporting enterprise HR systems, documenting requirements, and creating high-quality reports, dashboards, and data-driven products that support DON leadership. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

HOW A BUSINESS SYSTEMS ANALYST WILL MAKE AN IMPACT

• Perform day-to-day HR support functions across multiple departments under MAHRS within DON’s M&RA organization, including EMPO and OFR.
• Update and maintain content on designated Microsoft SharePoint sites, ensuring materials remain accurate, refreshed, and aligned to program needs.
• Analyze, document, and recommend site designs for new SharePoint environments; draft functional requirements, workflows, communication plans, and implementation strategies.
• Examine existing and new business processes, operating procedures, and workflows to recommend improvements or restructuring initiatives.
• Generate System and Functional Requirements Documentation with clear business and functional requirements, providing solution recommendations that meet MAHRS, EEO, Manpower, and HR operational needs.
• Update, maintain, and organize MAHRS and EEO policies, guidance, SOPs, business processes, and supporting documents.
• Develop test scenarios for enhancement features, bug fixes, system upgrades, and new system implementations to support quality assurance.
• Create and support HRLink and DON Jupiter reports, dashboards, metrics, and visualizations using Cognos BI, Qlik, Databricks, and other DON/Jupiter analytics tools.
• Design, develop, and deliver ad-hoc analyses, reports, and presentations for MAHRS and EEO Program Managers, addressing HR performance measures, hiring metrics, timeliness metrics, quantities, and other DON HR reporting requirements.
• Assist with developing and populating corporate dashboards and scorecards with metrics, briefing charts, and supporting data.
• Provide technical and functional user support for EEO systems such as iComplaints, NEAT, FEDSEP, and IRCMS within the DON EEO community.
• Design and develop processes to capture Applicant Flow Data, Occupational Civilian Labor Force (OCLF) benchmarking, and Barrier Analysis datasets; automate associated database tables and workflows.
• Prepare briefing charts with analyses and detailed data explanations for leadership consumption.
• Prepare weekly, monthly, and quarterly HR and EEO reports at DON, Command, or organizational levels, including the documented calculations and data sources used.
• Prepare briefs supporting OPM and DoD metric requirements, including data pulls and transformation necessary for final reporting.
• Provide logistical and operational support for assigned MAHRS and EEO events.

Qualifications

• Five (5) years of experience designing, developing, and sustaining reports, dashboards, and metrics using Cognos BI, DON/Jupiter tools, or similar analytics platforms.
• Three (3) years of experience utilizing federal HR data in support of reporting and analysis.
• Two (2) years of Microsoft SharePoint content management experience.

Requirements

• Experience in business process analysis, requirements documentation, and workflow design.
• Strong analytical skills with ability to interpret HR and EEO performance metrics.
• Demonstrated ability to develop test plans, documentation, and business cases.
• Proficiency creating dashboards, scorecards, and analytics products for senior leadership.
• Excellent communication and presentation skills.

Benefits

• Full-flex work week to balance priorities at work and home.
• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility and dedicated career support.
• Professional development opportunities including paid education and certifications.
• Access to cutting-edge technologies.
• Paid vacation and holidays.