[Hiring] Analytics Business Specialist @Velera

Role Description

The Analytics Business Specialist will support the product lifecycle by researching and providing the groundwork for Analytics product improvements and updates in support of strategic goals within the organization. This position will:

• Identify the initial concepts or reported issues.
• Assess the impact of changes or issues.
• Develop specific work-efforts to resolve issues or improve the product.
• Collect and document requirements for work-efforts.
• Develop end-user engagement work products with an effective communication plan.
• Work closely with internal and external end-users to analyze and translate information between assigned business and operational teams.
• Align needs with the current or future capabilities delivered through Velera Member Insight solutions.

Day in the Life:

• Support end-user engagement processes such as assisting credit unions and internal users in the creation of reports.
• Research data questions/issues and report solutions back to the BI Analysts when a defect is found, or improvement is needed.
• Design and develop new reports to solve complex business problems.
• Create and maintain educational assets and training materials.
• Facilitate internal and external training classes.
• Champion and promote analytic tools, methods, and conceptual approaches by demonstrating paths to improved business intelligence and decision making.
• Define and execute within product lifecycle and iterative design processes for new work products (reports, educational assets, engagement techniques).
• Participate in formal projects to produce project definition/initiation documents clearly defining scope and project objectives.
• Elicit, document, and prioritize business requirements, understand business risks, and transition from requirements to solutions and business implementation principles.
• Collect, evaluate, and compress data and information from various sources, elicit actual user needs, and document a new concept or remediation plan.
• Develop use cases and execute test scripts for user acceptance testing processes.
• Identify, develop, and support business implementation and readiness tasks, mitigating risk and remediating end-user adoption hurdles.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Business Administration, Information Science, Data Science, Applied Math, Business Intelligence, or a related discipline or equivalent combination of education and experience required.
• Three (3) years product service/support or client relationship experience within the financial services industry required.
• Two (2) years Data Analyst or Business Analyst role with experience in large data sets, identifying trends, and relational database required.
• Two (2) years of experience with data delivery or analytic tools/applications preferred.

Benefits

• Competitive wages
• Medical with telemedicine
• Dental and Vision
• Basic and Optional Life Insurance
• Paid Time Off (PTO)
• Maternity, Parental, Family Care
• Community Volunteer Time Off
• 12 Paid Holidays
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Tuition Reimbursement
• Wellness program
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.