[Hiring] German Speaking Customer Support Representative @Patrique Mercier Recruitment FR
Mar 30, 2025 - Patrique Mercier Recruitment FR is hiring a remote German Speaking Customer Support Representative. 💸 Salary: unspecified. 📍Location: Europe.
Role Description
This role is an excellent fit for individuals who are dedicated to providing high-quality customer service and support to German-speaking clients in the automotive insurance sector.
- Provide outstanding customer support to German-speaking clients regarding automotive insurance policies and claims through phone, email, and chat.
- Assist customers with inquiries related to policy details, claim procedures, and coverage options.
- Effectively resolve customer complaints and issues to ensure a positive experience.
- Accurately document customer interactions and maintain detailed records of inquiries and claims.
- Collaborate with internal teams to address complex claims and ensure timely resolution.
- Stay informed about industry regulations, policy changes, and updates to provide accurate information.
- Collect customer feedback to help improve service quality and operational processes.
Qualifications
- Fluency in German and English, both written and spoken.
- Previous experience in customer service, ideally within the insurance or automotive industry.
- Strong communication skills with a focus on customer satisfaction and empathy.
- Detail-oriented with excellent organizational skills and ability to manage multiple tasks.
- Familiarity with CRM systems and standard office applications.
- Analytical thinking with strong problem-solving abilities.
- Willingness to work flexible hours, including weekends and holidays as necessary.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
Company Description
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.
Our recruitment process ensures that we match the best candidates with the right employers. Click on the languages to learn more about how we can help you find your dream job abroad.
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| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Europe
|
|
Job Type
full-time
|
Posted
Mar 30, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
