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Team Lead UX/UI, Product Designer @MMDSmart Ltd

[Hiring] Team Lead UX/UI, Product Designer @MMDSmart Ltd

Apr 03, 2025 - MMDSmart Ltd is hiring a remote Team Lead UX/UI, Product Designer. 💸 Salary: unspecified. 📍Location: Europe.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are looking for a Team Lead UX/UI, Product Designer to join our fast-moving product team and lead the user-centered design direction of our CCaaS (Contact Center as a Service) platform.

  • Lead UX/UI design strategy and decision-making for both core features and new product initiatives.
  • Create strategic big-picture workflows as well as execute detailed UX/UI design.
  • Participate in the Scrum process — stay deeply aligned with product goals, user needs, technical plans, and ongoing priorities to ensure design decisions are grounded in business context.
  • Collaborate with your team to deliver a full range of UX assets, including concept designs, user flows, wireframes, mockups, and prototypes that support intuitive and consistent user experiences.
  • Work closely with the product teams, stakeholders, and development teams to iterate on ideas and deliver solutions that drive the product forward.
  • Conduct regular usability checks, gather user feedback, and identify opportunities to optimize existing features.
  • Present your solutions to the project team members and stakeholders, ensuring alignment and shared understanding.

Qualifications

  • 3+ years of experience in UX/UI or Product Design, including at least 1 year in a lead or mentoring role.
  • Proven track record designing complex B2B enterprise platforms — portfolio demonstrates both strategic thinking and attention to detail.
  • Experience working in fast-paced and iterative environments; comfortable with prototyping, testing, and refining ideas quickly.
  • Deep understanding of user-centered design principles and customer experience (CX) best practices, with the ability to translate user and business needs into intuitive, end-to-end digital experiences.
  • Familiarity with Agile/Scrum and a desire to be fully involved in the product development lifecycle.
  • Proficiency in modern design tools (e.g. Figma) and hands-on experience creating and maintaining scalable design systems.
  • Good communication and presentation skills — able to advocate design decisions clearly to both technical and non-technical teams.
  • Experience with CCaaS, communications platforms, or enterprise SaaS is a plus.

Benefits

  • Access to mental health programs, comprehensive medical insurance, and a sports card.
  • Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
  • Benefit from free educational events & courses, and English classes with native speakers.
  • Focus on your professional development in a supportive environment.
  • Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

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Before You Apply
📍 Be aware of the location restriction for this remote position: Europe
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Design
Team Lead UX/UI, Product Designer @MMDSmart Ltd
Design
Salary 💸 unspecified
Remote Location
Europe
Job Type full-time
Posted Apr 03, 2025
Apply for this position Unlock 54,615 Remote Jobs
📍 Be aware of the location restriction for this remote position: Europe
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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