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German Speaking Customer Support for Luxury & High-End Brand Retail Department @Patrique Mercier Recruitment Nordic

[Hiring] German Speaking Customer Support for Luxury & High-End Brand Retail Department @Patrique Mercier Recruitment Nordic

Apr 06, 2025 - Patrique Mercier Recruitment Nordic is hiring a remote German Speaking Customer Support for Luxury & High-End Brand Retail Department. 💸 Salary: great salary. 📍Location: Greece.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role is ideal for individuals who are passionate about delivering exceptional service to clients in the luxury sector. As a key member of our support team, you will assist German-speaking customers with their inquiries, ensuring they receive the highest level of service and care.

  • Provide outstanding customer support via phone, email, and chat in German.
  • Assist customers with inquiries about luxury products and services.
  • Resolve customer complaints with discretion and professionalism.
  • Educate customers on product features and assist them in making informed decisions.
  • Maintain accurate records of customer interactions for quality assurance.
  • Collaborate with team members to elevate the customer experience and meet sales targets.

Qualifications

  • Fluency in German (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Experience in customer service, particularly in the luxury retail sector, is preferred.
  • Excellent problem-solving abilities and a customer-focused mindset.
  • Ability to maintain a high level of professionalism and discretion.
  • A passion for luxury brands and an understanding of luxury market trends.
  • Familiarity with customer service software and CRM tools is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)

Company Description

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

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Before You Apply
📍 Be aware of the location restriction for this remote position: Greece
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
German Speaking Customer Support for Luxury & High-End Brand Retail Department @Patrique Mercier Recruitment Nordic
Customer Service
Salary 💸 great salary
Remote Location
Greece
Job Type full-time
Posted Apr 06, 2025
Apply for this position Unlock 54,464 Remote Jobs
📍 Be aware of the location restriction for this remote position: Greece
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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