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Customer Service
Remote Support Engineer
@Birlasoft
[Hiring] Remote Support Engineer @Birlasoft
Apr 16, 2025 - Birlasoft is hiring a remote Remote Support Engineer. 💸 Salary: unspecified. 📍Location: India.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
Remote Desktop roles are essential for providing technical support and ensuring smooth remote access to systems and applications. Here are some key roles and their responsibilities:
-
Remote Desktop Support Specialist:
- Provides technical assistance and troubleshooting for remote desktop issues.
- Responds to customer inquiries via phone, email, or chat.
- Diagnoses and resolves hardware, software, and network issues.
- Guides users through the installation and configuration of software and hardware.
-
Remote Desktop Administrator:
- Manages and maintains remote desktop infrastructure.
- Ensures the security and performance of remote desktop services.
- Configures and updates remote desktop servers and clients.
- Monitors system performance and implements improvements.
-
Remote Desktop Session Host:
- Hosts session-based applications and desktops for users.
- Manages user sessions and ensures availability of resources.
- Provides access to desktops and applications through various remote desktop clients.
-
Remote Desktop Engineer:
- Designs and implements remote desktop solutions.
- Collaborates with IT teams to integrate remote desktop services with other systems.
- Conducts performance tuning and capacity planning.
- Develops and maintains documentation for remote desktop environments.
Company Description
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| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
India
|
|
Job Type
unspecified
|
Posted
Apr 16, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
