[Hiring] French speaking Technical Customer Support @Patrique Mercier Recruitment PT
Mar 26, 2025 - Patrique Mercier Recruitment PT is hiring a remote French speaking Technical Customer Support. 💸 Salary: competitive monthly salary + bonuses. 📍Location: Greece.
Role Description
Patrique Mercier Recruitment PT is seeking a motivated French Speaking Technical Customer Support professional to join our team in a fully remote position based in Greece. In this role, you will be responsible for providing exceptional technical assistance to French-speaking customers, ensuring they receive the highest level of service regarding their telecommunication needs.
- Deliver outstanding technical support to French-speaking clients through various communication channels, including phone, email, and chat.
- Identify, troubleshoot, and resolve diverse technical issues related to telecommunications products.
- Record detailed documentation of customer interactions and outcomes within our CRM system.
- Guide customers through technical processes and provide educational support for product use.
- Collaborate with product and technical teams to resolve complex issues promptly.
- Gather and analyze customer feedback to identify trends and enhance service delivery.
- Stay updated with new technologies and market advancements in the telecommunications industry.
Qualifications
- Fluency in French (both written and spoken) and proficient in English.
- Experience in technical support or customer service, ideally within the telecommunications sector.
- Strong analytical and problem-solving skills with a focus on customer satisfaction.
- Excellent communication skills, both verbal and written, with a friendly approach.
- Capability to work independently in a remote setup while contributing to team success.
- Familiarity with CRM systems and technical support tools will be an advantage.
- A proactive attitude and eagerness to learn within a dynamic work environment in Greece.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
Company Description
With a new dawn comes your Next Job! Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.
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| 📍 | Be aware of the location restriction for this remote position: Greece |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
competitive monthly salary + bonuses
|
Remote
Location
Greece
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Greece |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
