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Customer Happiness Agent @TalentPop App

[Hiring] Customer Happiness Agent @TalentPop App

Apr 07, 2025 - TalentPop App is hiring a remote Customer Happiness Agent. đź’¸ Salary: up to $4 usd per hour. đź“ŤLocation: Jamaica.

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Role Description

Join Our Team as a Customer Happiness Agent (Voice and Chat)! Deliver exceptional service through voice and chat to create positive experiences and long-term customer satisfaction!

Why You'll Love This Role:

  • You'll be the friendly voice and helpful support that our clients rely on.
  • Your mix of verbal and written communication skills will ensure customer issues are resolved efficiently, leaving a lasting positive impression.

What You'll Do:

  • Assist Customers: Provide exceptional support via inbound calls, chat, and email.
  • Solve Problems: Troubleshoot issues effectively and find quick resolutions.
  • Understand Needs: Personalize interactions to build strong customer relationships.
  • Collaborate: Work closely with your team to enhance the customer experience.
  • Improve Processes: Offer feedback to refine our service quality.

Qualifications

  • 1+ Year of experience in customer support or a similar role.
  • Excellent written and verbal communication skills.
  • Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
  • Proficient in Excel or Google Sheets.
  • Calm and solution-focused under pressure.
  • Familiarity with eCommerce and CRM systems is a plus.

Requirements

  • Personal PC or laptop with a minimum i5 processor.
  • Stable internet connection with at least 15 Mbps upload and download speeds.

Benefits

  • Up to $4 USD per hour with annual increases.
  • Comprehensive health and dental coverage.
  • Paid Time Off to recharge.
  • Performance Bonuses for your hard work.
  • Permanent work-from-home setup.

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đź“Ť Be aware of the location restriction for this remote position: Jamaica
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Customer Happiness Agent @TalentPop App
Customer Service
Salary đź’¸ up to $4 usd per hour
Remote Location
Jamaica
Job Type full-time
Posted Apr 07, 2025
Apply for this position Unlock 54,591 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Jamaica
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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