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Customer Service
Customer Advocacy Specialist
@TalentPop App
[Hiring] Customer Advocacy Specialist @TalentPop App
Apr 05, 2025 - TalentPop App is hiring a remote Customer Advocacy Specialist. 💸 Salary: up to $4 usd per hour. 📍Location: Jamaica.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
Act as a customer advocate by delivering outstanding support via voice and chat. Address concerns and enhance brand loyalty!
- Provide exceptional support via inbound calls, chat, and email.
- Troubleshoot issues effectively and find quick resolutions.
- Personalize interactions to build strong customer relationships.
- Work closely with your team to enhance the customer experience.
- Offer feedback to refine our service quality.
Qualifications
- 1+ Year of experience in customer support or a similar role.
- Excellent written and verbal communication skills.
- Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
- Proficient in Excel or Google Sheets.
- Calm and solution-focused under pressure.
- Familiarity with eCommerce and CRM systems is a plus.
Requirements
- Personal PC or laptop with a minimum i5 processor.
- Stable internet connection with at least 15 Mbps upload and download speeds.
Benefits
- Up to $4 USD per hour with annual increases.
- Comprehensive health and dental coverage.
- Paid Time Off to recharge.
- Performance Bonuses for your hard work.
- Permanent work-from-home setup.
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| 📍 | Be aware of the location restriction for this remote position: Jamaica |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
up to $4 usd per hour
|
Remote
Location
Jamaica
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Jamaica |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
