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Customer Service
Commercial Senior Auto Claims Adjuster
@501 CSAA Insurance Services, Inc.
[Hiring] Commercial Senior Auto Claims Adjuster @501 CSAA Insurance Services, Inc.
Mar 22, 2025 - 501 CSAA Insurance Services, Inc. is hiring a remote Commercial Senior Auto Claims Adjuster. đź’¸ Salary: $24.75 - $30.29 per hour, plus bonus. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
Our Commercial Senior Auto Claims Adjusters’ responsibilities include handling non-injury claims for commercial accounts and personal lines non-standard products.
- Manage a large inventory of claims ranging from minor to moderate complexity.
- Answer inbound calls, open claims, acquire loss details from all involved parties.
- Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare, commercial GIG economy and/or personal lines non-standard products.
- Explain policy, coverage, and appropriate course of action.
- Arrange and pay repair, rental, towing, total losses and negotiate storage.
- Document claim files, send correspondence, and communicate with all parties involved.
- Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.
Qualifications
- High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
- 1-2+ years of auto or commercial adjusting/liability experience required.
- Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.
Requirements
- 3+ years of prior claims adjusting experience preferred.
- Auto physical damage training and/or I-CAR or SCLA enrollment preferred.
- Bilingual a plus.
- Empathy, Adaptability, Time Management, Organization.
- Flexibility to support Pacific Time operating hours of 5:30am to 7:00pm.
- Ability to support weekend shifts as needed.
- Capability to complete training and perform the job in a remote setting as required.
- Strong computer navigation skills.
- Outstanding interpersonal skills.
- Ability to handle several tasks simultaneously.
- Shows respect for differences through excellent communication skills with people from an array of backgrounds.
- Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
- Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
- Fulfills business needs, which may include investing extra time, helping other teams, etc.
Benefits
- Total compensation package, performance bonus, 401(k) with a company match.
- Opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
đź’¸
$24.75 - $30.29 per hour, plus bonus
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 22, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
