[Hiring] Skilled Trades Experienced Customer Service Representative @Pink Callers (LB Capital, LLC)

Role Description

At Pink Callers, we are a ServiceTitan Certified Call Center dedicated to providing top-notch remote customer service for HVAC, plumbing, roofing, and electrical contractors. Our team of customer service rockstars uses both human expertise and AI-driven tools to manage calls and interactions, allowing contractors to focus on their core work. We're all about creating a supportive and engaging environment for our team.

• Handling incoming customer calls with professionalism and a smile.
• Using ServiceTitan to manage customer interactions efficiently.
• Providing support to customers with questions about their service needs.
• Collaborating with a friendly and dynamic team to enhance customer satisfaction.

Qualifications

• At least one year of experience in the trades industry.
• Proficiency with ServiceTitan software.
• Strong communication and problem-solving skills.
• A positive attitude and a team player mindset.

Company Description