[Hiring] Property Management Maintenance Coordinator @Propertyse

Role Description

Are you looking for an exciting future where each day is different from the next? A position where you can use your personality and customer-focused mindset to create a flawless experience for tenants (renters) and vendors?

The Property Management Maintenance Coordinator is someone who will communicate directly with tenants, vendors, and Management. This person will:

• Respond to tenants through the company portal
• Communicate with vendors to schedule maintenance requests
• Follow up at the start of and the completion of service requests
• Communicate directly with Management

We are looking for someone who is customer-service oriented, loves to problem solve, takes initiative, and takes pride in owning projects from start to finish.

Qualifications

• A minimum of 2 years in a customer-facing role
• Utilizing multitasking skills
• Property management experience is not required but highly encouraged
• Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc.) is a plus
• B1/B2 or higher proficiency in English is required

Requirements

• Takes initiative, leads projects from start to finish, and solves problems on their own
• Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership
• Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener
• Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc.
• Coordinating and managing work orders with vendors and tenants
• Comfortable using new technology software and a strong ability to learn different technology platforms
• Update the status of repairs in Property Management Software
• Answer all emails and acknowledge requests within 24 hours
• Take initiative to problem solve when needed
• Continue to help build out training
• Assist in training and onboarding new team members
• Ability to have performance discussions with team members
• Able to communicate Ownership’s vision and directives to team members
• Comfortable suggesting ideas, suggestions, and comments to Ownership
• Previous property/hotel management is not required but is helpful

Benefits

• This is a remote role
• You must use your own computer and have reliable internet
• Training for all Technology will be completed by the Propertyse Team
• Communication will occur through Google Meet/Virtual platform, email, and portal messaging
• This is a contract role that does not include benefits
• Contracts are completed through Deel and payments are made through Deel in your preferred currency
• Working hours will vary but are typically 9a-6p COT (with a break)
• Pay: $700 - $1,000 USD (can be paid in currency of choice) & payment is 2 times per month