[Hiring] Guest Experience Consultant @Hopesglobalgetaways

Role Description

We are seeking friendly, organized individuals to join our remote team as Guest Experience Consultants. In this role, you will help clients plan enjoyable vacation experiences by:

• Researching suitable options
• Coordinating requested services
• Providing clear support throughout the process

This opportunity is well suited for individuals who enjoy working with people, staying organized, and creating a positive customer experience. Previous travel-industry experience is not required. Training and ongoing support are provided.

Responsibilities

• Learn about each client's preferred destinations, travel dates, budget, interests, and special requests.
• Research resorts, hotels, cruises, transportation, tours, excursions, activities, and vacation packages.
• Help clients review available options and coordinate selected services through approved supplier resources.
• Keep confirmations, reservation details, schedules, and itinerary information organized.
• Provide updates, answer routine questions, follow up on pending items, and assist with standard changes or requests.
• Maintain accurate client records while continuing to build destination and supplier knowledge.

Opportunity Details

• Fully remote with flexible scheduling
• Independent opportunity; not a traditional hourly or salaried employee position
• Beginner-friendly onboarding and training
• No previous professional travel experience required
• Ongoing team guidance and mentorship
• Supplier and destination education
• Professional development opportunities
• Performance-based incentives and recognition
• Qualifying travel discounts and industry-related benefits

Qualifications

• Strong written and verbal communication skills
• Friendly, professional, and guest-focused approach
• Good organization and attention to detail
• Comfortable researching and comparing options online
• Ability to manage multiple client requests and follow-up items
• Strong time-management and communication skills
• Self-motivated and comfortable working independently
• Willingness to learn digital tools and supplier platforms
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region