[Hiring] Document Renewal Reminder Assistant @HRS Talent Solutions

Role Description

The Document Renewal Reminder Assistant keeps a list of approaching expiry dates, sends approved requests for current copies, and records when replacements arrive. This remote role handles office administration around the document.

• Check an assigned online tracker for upcoming expiry dates.
• Compare the recorded date with the source document.
• Send an approved renewal reminder at the correct point.
• Attach a received replacement to the right record.
• Note whether a new document is awaiting specialist review.
• Flag a mismatch, unreadable file, or overdue response.
• Keep a traceable history of reminders and receipts.
• Protect sensitive documents using the employer's access rules.

Experience in customer service or office administration can help, but no credential-review experience is required. Training will cover the document categories, reminder timing, and referral route.

The work is remote, with part-time or full-time schedules possible. A private home office or similarly secure workspace is suitable for document handling.

Qualifications

• Experience in customer service or office administration is beneficial.
• Comfortable with online records and dates.
• Able to resist marking something approved just because a file arrived.

Requirements

• Check the document type and responsible contact before sending a reminder.
• Verify that updated documents match the items being tracked.
• Record whether a reminder was sent and whether a response was received.
• Maintain an honest status and route issues appropriately.

Benefits

• Flexible work schedule (part-time or full-time).
• Remote work opportunity.
• Training provided on document categories and reminder processes.