[Hiring] Customer Service Associate @Pyramid Consulting

Role Description

Immediate need for a talented Customer Service Associate. This is a 06+ months contract opportunity with long-term potential and is located in U.S (Remote).

Key Responsibilities:

• Provide outstanding customer service and support to clients in a healthcare call-center environment.
• Communicate effectively with clients to address inquiries and resolve issues promptly.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and client satisfaction.

Qualifications

• 1–2 years of healthcare call-center experience.
• Strong customer service and communication skills.
• Bilingual English/Spanish capability is a plus.

Benefits

• Pay Range: $18.5/hr - $19/hour.
• Employee benefits include, but are not limited to, health insurance (medical, dental, vision).
• 401(k) plan.
• Paid sick leave (depending on work location).

Company Description

Our client is a leading Entertainment Industry, and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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