[Hiring] Client Support Specialist @Hopesglobalgetaways

Role Description

We are looking for organized, dependable individuals to join our remote team as Client Scheduling Consultants. In this role, you will help clients keep vacation plans on track by coordinating important dates, organizing requested services, and making sure planning details are clearly documented. This opportunity is a strong fit for individuals who enjoy working with schedules, assisting customers, researching options, and managing multiple priorities. Previous travel-industry experience is not required. Training and continued educational support are provided.

• Connect with clients to understand their preferred destinations, travel dates, budget, interests, and any special planning needs.
• Research hotels, resorts, cruises, transportation, tours, excursions, activities, and other vacation services using approved resources.
• Coordinate selected arrangements and maintain accurate schedules, reservation details, confirmations, and itinerary information.
• Track important dates and outstanding items, provide clients with timely updates, answer routine questions, and assist with standard scheduling or reservation changes.
• Review client information for accuracy, keep records current, and continue building knowledge of destinations, suppliers, and available services.

Qualifications

• Strong written and verbal communication skills
• Excellent organization and time-management abilities
• Professional and customer-focused approach
• Careful attention to details, dates, and deadlines
• Ability to manage multiple client schedules and requests
• Comfortable researching information and comparing available options
• Willingness to learn online systems, supplier resources, and digital tools
• Dependable follow-through and ability to stay on top of pending items
• Adaptable when schedules or client needs change
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the US, UK, Spain, Australia, Mexico, or other qualifying countries

Benefits

• Fully remote opportunity with flexible part-time and full-time scheduling
• Beginner-friendly onboarding and structured training
• No previous professional travel experience required
• Ongoing team guidance and educational resources
• Supplier and destination learning opportunities
• Opportunities to strengthen scheduling, communication, research, and customer-service skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

Company Description