[Hiring] Senior Business Development Representative @Ace Waves

Role Description

As one of the first BDR dedicated to Poland, the Baltics and wider CEE, you'll partner directly with our Regional Manager & Senior Account Executive to build the pipeline from scratch. You'll shape how Ace Waves enters each market: which accounts we go after, what messaging lands, and which channels work. This is a ground-floor role in a founder-led GTM culture, with real autonomy and a direct line to leadership.

What you’ll do

• Own top-of-funnel pipeline generation across Poland, Lithuania, Latvia, Estonia and wider CEE – research, identify and engage the accounts that matter most.
• Run native-language outreach (email, LinkedIn, phone) to CX, operations and C-level leaders, adapting tone and approach to each market's business culture.
• Build relationships with senior stakeholders and book qualified meetings for the regional Account Executive.
• Map the regional landscape: key brands, BPOs, contact-centre leaders, local competitors, industry events and communities.
• Use AI-driven tools to research, personalise at scale and keep a clean, well-documented pipeline.
• Feed market insight back to the wider GTM team to shape localised messaging, playbooks and campaigns.

Examples of work in this role

• Building a target account list of Polish e-commerce and retail brands and running a multi-channel sequence in Polish.
• Localising proven UK messaging for Lithuanian and Latvian buyers, and testing what resonates.
• Cold calling operations leaders and converting conversations into qualified meetings and opportunities.
• Working the room at regional tech and CX events alongside the AE.
• Continuously testing and optimising messaging to improve reply rates and meeting-to-opportunity conversion.

Your profile

• Native or fluent Polish and professional English (C1+) – confident, articulate and persuasive, written and spoken.
• 2–4 years' experience in B2B SaaS sales development, or a similar outbound role, with a track record of breaking into high-value accounts.
• Understanding of how business gets done in Poland and the wider CEE region.
• Fluency in modern sales technology and comfort using AI tools in your daily workflow.
• High-energy, consultative communication – able to tailor each conversation to a prospect's challenges and goals.
• Curiosity about fast-evolving industries and a drive to uncover new opportunities.
• Measurable impact: consistently meeting or exceeding activity and pipeline targets in previous roles.

Even better

• Lithuanian – a big plus, given our Vilnius roots and Baltic focus.
• Additional CEE languages such as Latvian, Estonian, Czech, Slovak, Hungarian or Romanian.
• An existing network in CEE consumer brands, e-commerce, telco, fintech or customer-service/BPO.
• Experience selling to CxOs and senior leaders in mid-market or enterprise organisations.
• Experience in early-stage or high-growth companies, including helping build a playbook or opening a new market.
• Proven confidence in cold and warm calling, consistently converting calls into qualified meetings.

Why Join

• Be the first BDR for an entire region and grow with it as the team scales.
• Work alongside a founding team with a proven track record of building and exiting a scale-up.
• Sell a genuinely new category – agentic AI that resolves customer conversations end-to-end.
• Join an international team with engineering roots in the Baltics and a GTM hub in London.

Our Tech Stack

• HubSpot – our CRM and source of truth. You'll manage contacts, deals, sequences and activity logging here, and keep pipeline data clean and up to date.
• Apollo – for prospecting, contact data and multi-channel sequencing. You'll build target lists, enrich accounts and run outreach at scale.
• LinkedIn Sales Navigator – for account and persona research, and social selling to senior decision-makers.
• Claude AI tools – for account research, signal tracking and personalising outreach in multiple languages.

Compensation and practicalities

• Location: Flexible - London, Warsaw, Lithuania, or Remote within CEE.

Equal opportunity to all

We're building technology that transforms how people and businesses interact across the world. To build it responsibly for everyone, we encourage diversity of perspectives, backgrounds and experiences. We welcome all applicants regardless of race, religion, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected status.

Why We Are Keeping This Open

We’re building the next generation of AI agents - and the team behind them. Here, you’ll work with people who move fast, think big, and believe customer support should finally feel effortless and human. If you’re ready to shape the future of AI-powered service, ride the wave with us.