[Hiring] Engagement Manager @CQCC

Role Description

Join the Canadian Queer Chamber of Commerce (CQCC) in championing the economic empowerment of 2SLGBTQI+ businesses across Canada. The Engagement Manager, Atlantic leads regional outreach, engagement, and membership growth with prospective and current 2SLGBTQI+ business members across Atlantic Canada, including New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador. This role builds relationships with entrepreneurs, SMEs, corporations, municipalities, chambers, ecosystem partners, community organizations, and other stakeholders to strengthen CQCC’s reach and impact.

The role is proactive and relationship-driven, with a focus on:

• Increasing awareness of CQCC
• Growing participation in membership and supplier diversity initiatives
• Connecting 2SLGBTQI+ businesses to relevant programs, resources, events, and opportunities

Qualifications

• 5+ years of progressive experience in business development, account management, stakeholder engagement, partnership development, or a related role
• Demonstrated experience driving revenue and achieving membership, sponsorship, advertising, or partnership targets
• Experience building and managing relationships with corporate partners, sponsors, institutional stakeholders, entrepreneurs, and/or community partners
• Experience working across multiple regions or managing geographically dispersed portfolios
• Background in not-for-profit, economic development, supplier diversity, or equity-driven economic initiatives is a strong asset
• Experience supporting entrepreneurs, equity-deserving communities, or community-centred economic development is highly valued
• Fluency in French and English is a strong asset

Requirements

• Develop and execute regional engagement strategies to grow CQCC’s network of prospective and current 2SLGBTQI+ business members
• Identify and engage entrepreneurs, SMEs, and business owners who may benefit from CQCC membership, programming, and supplier diversity opportunities
• Guide prospective members from awareness and inquiry through to membership participation
• Promote the value of CQCC membership, including programming, business supports, networking, certification pathways, and procurement opportunities
• Track outreach, prospects, member engagement, and conversion progress through CQCC’s CRM and related systems
• Support annual membership growth, engagement, and revenue targets for the Atlantic region
• Promote CQCC’s supplier diversity program to eligible 2SLGBTQI+ businesses across the Atlantic region
• Support businesses in understanding supplier diversity, certification requirements, procurement readiness, and the benefits of participation
• Identify businesses ready for supplier diversity opportunities and connect them to CQCC resources and supports
• Deliver or support presentations, information sessions, and outreach related to supplier diversity and inclusive procurement
• Gather feedback on procurement barriers, business needs, and opportunities to strengthen regional participation
• Build and maintain relationships with regional chambers, entrepreneurship organizations, community partners, government agencies, business associations, and ecosystem stakeholders
• Develop referral pathways and collaborative relationships that support membership growth and regional engagement
• Maintain effective communication with prospective and current members
• Represent CQCC at meetings, events, conferences, and community activities as a regional ambassador
• Maintain trust-based relationships that support engagement, retention, and member satisfaction
• Promote CQCC programming, events, resources, and initiatives to prospective and current members
• Support member participation in programming, networking, business development, and supplier diversity initiatives
• Collaborate with internal teams to ensure programming reflects regional needs, industry context, and member feedback
• Provide tailored support to businesses based on their goals, stage of development, and areas of interest
• Assist with regional event planning, outreach, attendance, and follow-up as required
• Track outreach, engagement, membership activity, supplier diversity prospects, regional opportunities, and stakeholder feedback
• Use CQCC’s CRM and related systems to document activity and maintain accurate records
• Provide regular updates on regional activities, member needs, partnership opportunities, and emerging trends
• Prepare reports, updates, presentations, and briefing materials as required
• Monitor progress against regional engagement, membership, and outreach goals
• Share insights with internal teams to support continuous improvement and regional strategy
• Identify opportunities to improve regional engagement, membership outreach, and business development processes
• Problem-solve complex engagement scenarios, consulting with internal teams where needed
• Resolve issues in accordance with CQCC’s standards, practices, and procedures
• Manage competing priorities, regional travel, events, stakeholders, and member needs effectively
• Escalate risks, barriers, or sensitive stakeholder matters as appropriate
• Contribute to a supportive, collaborative, and empowering work environment

Benefits

• Salary based on skills and experience, within the annual earnings range of $70,000-$85,000
• Group benefit plan coverage
• Annual vacation
• A generous public holiday schedule including paid time off between Christmas Day and New Year’s Day

Applications

Applications will be reviewed on a rolling basis until the position is filled. The CQCC strives to foster an inclusive workforce and is committed to applying principles of equity throughout the recruitment and hiring process. Members from equity-deserving groups are especially encouraged to apply and to self-identify. All qualified applicants will be considered. If you require accommodations for any part of the recruitment and hiring process, please contact Human Resources, at [email protected]