[Hiring] Business Development Manager @LanguageLine Solutions

Role Description

The Business Development Manager is responsible for building long-term, mutually beneficial relationships with prospective and current clients. This role is expected to exercise initiative, discretion, and independent judgment in the administration and management of each client relationship and will serve as the primary point of contact for the client. The Business Development Manager ("BDM") position is critical to the overall success of the company.

• Develop new client leads in addition to those provided by the company.
• Devise and execute a strategy for securing agreements to provide translation, localization, and other related solutions.
• Operate under limited supervision with considerable latitude in dealings with clients.
• Grasp the realities of the marketplace, negotiate with client representatives, and structure deals that result in revenues and profits for LanguageLine Solutions.

Qualifications

• Bachelor's degree in business, marketing, communications, international business, or a related field preferred, or an equivalent combination of education and relevant experience.
• Three or more years of quota-carrying business-to-business sales or business development experience selling professional services, technology, AI services, or other complex solutions.
• Demonstrated hunter track record of creating pipeline and closing net-new business while meeting or exceeding assigned sales goals.
• Experience managing the full sales cycle, including outbound prospecting, discovery, proposals or RFP responses, pricing, negotiation, contracting, and handoff.
• Translation or localization industry experience preferred; relevant software, AI services, language technology, or technology-enabled services experience valued.
• Experience working independently across remote, cross-functional teams and managing multiple complex opportunities at different sales stages.

Requirements

• Consultative and solution-selling skills, including discovery, business-case development, value positioning, objection handling, and closing.
• Strong outbound prospecting, lead qualification, account research, territory planning, and pipeline-development skills.
• Commercial and financial acumen, including pricing, margin awareness, deal structuring, and contract negotiation within approved authority.
• Proficiency with CRM, pipeline, and forecasting practices; experience with Salesforce preferred.
• Clear written and verbal communication, presentation, and persuasion skills with senior business, procurement, operational, and technical stakeholders.
• Strong organization, follow-through, and prioritization across multiple opportunities, deadlines, and internal contributors.
• Ability to build credible relationships while maintaining confidentiality, sound judgment, and professional conduct.
• Working knowledge of translation and localization workflows, pricing, and project delivery, or the ability to learn the language-services business quickly.
• Familiarity with software, AI-enabled services, language technology, or other technology-enabled solutions preferred.
• Ability to interpret sales activity, conversion, pipeline, and forecast data and use it to improve execution.

Benefits

• Remote work environment - United States.
• Travel requirements: Less than 25%.
• Office Clerical Category.