[Hiring] Business Development Manager @OCS Group

Role Description

Reporting to the Divisional Sales Director, you will be responsible for driving sustainable and profitable revenue growth across the Security Systems division. The role focuses on the development of new business opportunities, expansion into new market sectors, cross-divisional collaboration and the successful delivery of integrated security solutions, including CCTV, Access Control and Intruder Alarm systems.

You will play a key role in identifying addressable market opportunities, engaging new customers and logos, leading technical and commercial sales activity and building a strong, qualified pipeline aligned to the wider UK & Ireland growth strategy.

You will have primary responsibility for:

• Sustainable UK sales growth within the Security Systems division working to a target circa £2m
• New business acquisition and cross-divisional sales development
• Pipeline creation, management and forecasting including developing a pipeline circa 3x revenue target
• Supporting and delivering the UK & Ireland Security Systems growth strategy
• Managing all aspects of the commercial sales process, from opportunity identification, site surveys, solution designing, through to close
• Supporting bid and tender activity, ensuring compliance with governance, data accuracy and approval processes

Key Responsibilities:

• Proactively sourcing and developing new customer relationships, including winning new logos across target market sectors
• Undertaking market research to identify addressable spend, sector opportunities and routes to market
• Conducting site surveys and needs assessments to understand customer requirements
• Designing compliant, value-led security system solutions incorporating CCTV, Access Control and Intruder Alarm systems including costing and proposal generation
• Preparing and delivering customer presentations, proposals and solution designs
• Developing and maintaining a strong, qualified sales pipeline using Salesforce CRM
• Leading and supporting tender and bid opportunities from initial engagement through to submission and award
• Building and maintaining strong relationships with clients, consultants, integrators, internal delivery teams and supply partners
• Identifying and developing cross-divisional opportunities in collaboration with other OCS business units
• Managing the full sales lifecycle in line with company commercial, legal and governance requirements
• Working closely with operational and technical colleagues to ensure solutions are deliverable, competitive and aligned with customer expectations

Qualifications

• Strong understanding of security systems design principles, components, and applications, including:
  • CCTV systems
  • Access Control systems
  • Intruder Alarm systems
• Experience undertaking site surveys and translating requirements into robust technical solutions
• Proven ability to influence decision-makers, build confidence and win new business
• A strong track record of meeting or exceeding sales and pipeline targets
• Confidence in customer-facing activity, including presentations and technical solution discussions
• Excellent relationship-building and stakeholder management skills
• Commercial awareness, with the ability to position security solutions to different market sectors
• Experience in market research, data management, and pipeline development
• High level of proficiency using CRM systems, ideally Salesforce
• Strong written and verbal communication skills
• A collaborative, proactive, and resilient approach to business development
• Previous experience within Security Systems, Facilities Management, or a related technical services sales environment
• A national role requiring travel and occasional overnight stays in line with business needs

Benefits

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

Company Description

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.