[Hiring] Senior Insurance AI Solutions Consultant @Milliman

Role Description

Milliman AI Solutions is seeking a Senior Insurance AI Solutions Consultant to establish and refine the business engagement and engineering capability within the practice. This role will help respond to increasing internal and client demand for AI transformation services, bridging expert workflow redesign, AI solution co-design, and implementation readiness.

This role is intended for an experienced professional who combines insurance domain understanding, business consulting skills, applied AI fluency, and the ability to translate complex client workflows into practical AI-enabled transformation opportunities. The individual will support practices – Milliman’s consulting and product businesses – in client conversations, proposal development, diagnostic workshops, use case prioritization, AI solution framing and prototyping, and the transition from AI ambition to tangible business value.

Working closely with practice leaders, domain experts, AI engineers and AI architects, the Senior Insurance Applied AI Engineer will:

• Map and redesign workflows
• Capture expert knowledge
• Identify where enterprise AI tools and agentic systems can create value
• Shape AI implementation pathways that are credible and aligned with practices and client operating realities

Over time, the person taking on this role should have the potential to operate as a lead in the business engagement and engineering team within AI Solutions, refining its engagement model, developing reusable methods and assets, coordinating demand across practices, and enabling a scalable capability that connects client transformation needs with Milliman’s AI design and delivery expertise.

Qualifications

• Bachelor’s or Master’s degree in Actuarial Science, Engineering, Computer Science, Applied Mathematics, Data Science, Business, Finance, Insurance, or a related quantitative or business field.
• 6–8 years of relevant professional experience in insurance, actuarial consulting, business transformation, operations, data management, technology-enabled consulting, or related fields.
• Experience supporting business development, proposal writing, client workshops, solution scoping, or transformation roadmap development.
• Excellent communication and stakeholder management skills, with the ability to bridge senior business leaders, subject matter experts, AI engineers, Technology teams, and client delivery teams.
• Entrepreneurial mindset, structured problem-solving, commercial awareness, and willingness to build a new capability within a fast-evolving AI Solutions practice.

Requirements

• Strong understanding of insurance workflows and the ability to engage credibly with domain experts across actuarial, underwriting, claims, reporting, compliance, risk, or adjacent functions.
• Demonstrated ability to map business processes, structure expert knowledge, identify improvement opportunities, and translate ambiguous business problems into practical solution requirements.
• Ability to work with domain experts, AI engineers and Technology teams on requirements, prototype framing, evaluation, architecture considerations, security constraints, deployment options, and production-readiness gaps.
• Practical understanding of how business users, hybrid users, and technical teams apply enterprise AI tools across chat, coding, active agents, workflow automation, document intelligence, data analysis, and prototyping environments.
• Working fluency with LLMs, prompt design, retrieval-augmented generation, knowledge assistants, agentic workflows, evaluation approaches, human-in-the-loop design, and responsible AI principles.

Benefits

• Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
• Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
• 401(k) Plan – Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program – Recognizing employee contributions
• Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
• Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
• Holidays – A minimum of 10 paid holidays per year
• Family Building Benefits – Includes adoption and fertility assistance
• Paid Parental Leave – Up to 11 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D – 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability – Fully paid by Milliman