[Hiring] Supervisor, Real Estate Business Applications @American Red Cross

Role Description

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW (Job Overview):

• Support the development, implementation, and maintenance of business applications that support the organization’s operations.
• Supervise a team of support staff to ensure the efficient operation and continuous improvement of applications.
• Provide support, development and/or leadership guidance to all volunteers.
• Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.

Qualifications

• Knowledge of business application administration and governance.
• Knowledge of business process improvement principles.
• Knowledge of Microsoft 365, SharePoint, reporting, workflow, and automation platforms.
• Knowledge of project management and change management methodologies.
• Skill in supervising and developing employees.
• Skill in business relationship management and stakeholder engagement.
• Skill in strategic thinking, problem solving, and prioritization.
• Ability to translate business needs into technology solutions.
• Ability to communicate effectively with technical and non-technical audiences.
• Ability to manage multiple competing priorities and projects.
• Ability to balance operational requirements with long-term strategic objectives.

Requirements

• Bachelor's degree desired.
• Minimum 5 years of related experience in business applications, systems administration, business analysis, information systems, technology-enabled operations, or related field; preferably in Corporate Real Estate, Facilities Management, Asset Management, or similar operational environments.
• Minimum 2 years of supervisory, lead, project leadership, or team management experience.
• Experience supporting enterprise business applications and working with business stakeholders to implement technology solutions.

Preferred Requirements

• Experience with CoStar, SharePoint, Brivo, Microsoft 365, Power Platform, workflow automation, or business intelligence solutions.
• Experience leading business process improvement initiatives.
• Experience managing vendor-supported applications and technology implementations.
• Project Management Professional (PMP), Lean, Six Sigma, or related certification preferred.

Pay Information

The annual salary range for this position is $82,000 - $92,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. We will review specific salary information at the time of phone screening based upon your location & experience.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Company Description

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.