[Hiring] Solution Consulting Manager @Rillet

Role Description

We have grown quickly, and our Solution Consulting team is at the center of how prospects evaluate Rillet as their next ERP. We are looking for a Solution Consulting Manager to lead and scale that team. This is a player-coach role weighted heavily toward coaching. You will spend roughly:

• 25% of your time running your own sales cycles (staying sharp, credible and close to the customer and product)
• 75% of your time coaching, mentoring and developing your team, primarily by riding shotgun on live deals and giving real-time feedback.

You will also be a key voice in shaping the product and building the Solution Consulting infrastructure that lets the organization scale. You will work directly with the CEO, GTM leadership and the Product team.

Responsibilities

• Coach, mentor and develop the team (~75%)
• Ride shotgun on deals.
• Join discovery calls, demos, technical validations and POCs to observe, step in when needed, and give specific, real-time feedback.
• Run tight pre-call prep and post-call debriefs so every deal is a learning opportunity.
• Raise the bar on craft.
• Coach Solution Consultants on discovery, value selling, storytelling, demo design, handling technical objections, and tailoring sandbox environments to each customer's use cases.
• Grow each person individually.
• Set clear expectations and development plans, give regular honest feedback, and help each Solution Consultant build deep product and accounting domain expertise and advance in their career.
• Hire and onboard.
• Recruit, interview and ramp new Solution Consultants, and build an onboarding program that gets them deal-ready quickly.
• Partner on deal strategy.
• Work with Account Executives and sales leadership to staff deals, pressure-test strategy on complex ERP evaluations, and keep technical wins on track.
• Run your own sales cycles (~25%)
• Remove technical objections.
• Take on strategic and complex opportunities, understanding the prospect's business requirements and existing technology stack, and clearly articulating how Rillet integrates and improves their processes.
• Deliver high-impact demos.
• Set up and tailor the sandbox environment, answer questions in real time, and act as the prospect's trusted consultant throughout the purchase process.
• Represent Rillet.
• Be the face of the company, applying high customer empathy and structured problem-solving to ensure every prospect interaction is excellent, including with finance and accounting leaders.
• Inform product and build for scale.
• Be the voice of the prospect.
• Synthesize front-line feedback, objections, competitive intel and feature gaps from across the team, and bring it to founders and Product in close to real time, with clear patterns and prioritization.
• Influence the roadmap.
• Partner with Product on discovery, early feedback on new features, and how capabilities are positioned and demoed.
• Build Solution Consulting infrastructure.
• Create the systems, playbooks and tools that help the team scale, such as discovery frameworks, demo standards and reusable assets, sandbox and demo-data templates, technical FAQs and objection libraries, POC and technical-validation processes, a deal-review cadence, and enablement and certification paths.
• Measure what matters.
• Define and track team metrics (technical win rate, ramp time, deal coverage, cycle time) and use them to improve how the team operates.

Qualifications

• 2+ years managing or formally mentoring pre-sales, solutions consulting or sales engineering teams, with a track record of developing people.
• 3+ years of industry accounting experience across areas such as revenue recognition, month-end close and multi-entity consolidation.
• 3+ years supporting complex ERP sales cycles with implementation and/or customer support for accounting or financial solutions.
• Deep knowledge of the ecosystem of tools in the office of the CFO.
• Excellent communicator who makes complex concepts easy to understand, and who can give direct, constructive feedback in the moment.
• Experience building processes, enablement or tooling for a growing team, ideally in an early-stage, fast-moving environment.
• Thrives in a dynamic environment while keeping high attention to detail.
• CPA certification or having started your career in audit is a plus.

Benefits

• Grow with us.
• Take meaningful ownership, expand your scope, and make an impact as Rillet scales.
• Competitive pay and meaningful equity.
• Be rewarded for the value you help create.
• Benefits that support you.
• We offer competitive benefits designed to support your health, wellbeing, time away from work, family, and long-term financial goals.
• Better together.
• We value collaboration, connection, and spending meaningful time together as a team. We regularly create opportunities to connect through team meals, events, and company gatherings.