[Hiring] Site Management Associate II @ICON plc

Role Description

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise. We are looking for candidates to work in a role in study management supporting global project managers in EMEA, APAC, and US. In our role, you will work remotely and be part of the sponsor's global study team.

• Key member of the sponsor's Global Study Team contributing to delivering the clinical study to time, cost, and quality.
• Ensuring inspection readiness by taking oversight over study eTMF completeness.
• Responsible for budget oversight – managing Task/Change Orders, expenses, tracking updates, checking consistency between systems and agreements, and escalating issues to the Project Manager.
• Country oversight, acting as a primary point of contact, tracking recruitment progress, data completeness and compliance, overseeing local budgets, protocol deviations, risks, regulatory approvals, and import license status.
• Vendor management and CRO oversight, acting as a primary point of contact, overseeing study-specific deliverables, ensuring continued monitoring and timely delivery of activities delegated to third parties.
• Data oversight, including oversight of eTMF completeness (eTMF setup, periodic reviews, following up on missing documents, Safety Reports Dissemination), ensuring all eTMF documents are complete and verified for quality.
• Maintaining interactions and meetings with internal and external partners.
• Responsible for reviewing key clinical documents, including the Protocol and Informed Consent Forms, and leading development of study plans (e.g., Monitoring Plan, Vendor Management Plan, Protocol Deviation Management Plan, Risk Management Plan, Communication Plan, etc.) for external and internal use in assigned studies.
• Monitoring study conduct and progress, identifying, resolving, and escalating risks/issues.
• Setting up and maintaining systems and tracking tools that ensure quality, consistency, and integration of study data, following up on discrepancies if needed. Granting access to new system users.

Qualifications

• Life Science degree
• 1+ years of clinical trial experience within clinical research
• Experience in global project management/supporting global cross-functional teams at study level would be an advantage
• Experience working with eTMF and CTMS
• Fluent English
• Very good comprehension of Microsoft Office tools (Excel, PowerPoint, Word, Outlook, etc.)
• Knowledge of advanced Excel, timelines/budget tracking systems, and clinical trial management systems is an asset
• Excellent stakeholder management and communication skills (oral and written), outstanding interpersonal skills

Benefits

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways
• Benefits may vary depending on role and location