Senior Manager, Content Operations @Cargo One

[Hiring] Senior Manager, Content Operations @Cargo One

Feb 25, 2025 - Cargo One is hiring a remote Senior Manager, Content Operations. 💸 Salary: unspecified. 📍Location: Europe.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves leading and scaling content operations, ensuring efficient, high-quality data processing at speed and scale.

Lead content workflows from acquisition to quality control, ensuring structured, accurate, and timely data processing.
Own SLAs and performance tracking, continuously improving processes for efficiency and accuracy.
Manage and mentor a team, providing both strategic direction and hands-on support.
Oversee outsourced vendors, ensuring cost-effective, high-quality delivery and accountability.
Use SQL, BI tools, and automation to streamline operations, reduce manual work, and improve workflows.
Collaborate with product and BI teams to refine data structuring and integration.
Monitor key performance indicators, identify bottlenecks, and implement best practices for high-volume content operations.

Qualifications

At least five years of experience in content operations, data processing, or large-scale customer service management.
At least three years of leadership experience in fast-paced, high-volume operational environments.
Experience managing SLAs, quality control, and outsourced vendors.
Proficient in SQL and BI tools like Looker, Tableau, or Power BI to track and optimize workflows.
Experience with workflow automation and ticketing systems like Zendesk.
Strong problem-solving skills with a focus on efficiency and scalability.

Benefits

Home office budget of €650 for purchasing items such as a desk, chair, mouse, keyboard & monitor, etc.
Offsite fun & team trips, meeting twice a year as a company and opportunities to meet as a team.
Unlimited co-working options through our partner desana all around the world.
Bloom: premium digital mental health care for remote teams.
24 paid vacation days on top of the bank holidays (specific to the country you are in) and special leaves.
Permanent full-time employment through our partner Remote.com in case you are based outside of Germany.

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📍	Be aware of the location restriction for this remote position: Europe
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Senior Manager, Content Operations @Cargo One

All others

Salary 💸 unspecified	Remote Location Europe
Job Type full-time	Posted Feb 25, 2025

️

📍	Be aware of the location restriction for this remote position: Europe
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.