[Hiring] Routing Specialist @Intergo Telecom Ltd

Role Description

We are now looking for a Routing Specialist who will optimize and work on our A2P SMS routing operations. This is a key role within our dynamic team, offering the opportunity to assist in routing strategies and ensure high-quality message delivery to our global customers.

• Develop and implement effective A2P SMS routing strategies aligned with business objectives.
• Monitor and analyze SMS traffic flows to optimize delivery, quality, and cost efficiency.
• Identify trends and opportunities for improvement through comprehensive data analysis.
• Collaborate cross-functionally with technical, commercial, and support teams to ensure seamless message delivery.
• Maintain and build relationships with international carriers and SMS partners.
• Stay informed on evolving industry trends, technologies, and best practices in A2P messaging and routing.
• Be part of the routing team, fostering a culture of performance, innovation, and continuous improvement.

Qualifications

• Bachelor's degree in telecommunications, computer science, or related field.
• 2+ years of experience in A2P SMS routing.
• Strong analytical skills and proficiency in data analysis tools.
• Excellent communication and leadership skills.
• Knowledge of telecommunication networks and protocols.
• Understanding of SMS industry regulations and guidelines.
• Ability to work in a fast-paced, deadline-driven environment.

Benefits

• Competitive salary and performance-based bonuses.
• Paid annual leave days & paid sick leave days.
• Flexible working hours and a supportive work-life balance culture.
• Paid access to premium AI tools.
• Remote-friendly working setup (fully remote, hybrid or on-site at our offices in Paphos, Cyprus).
• Team events and company outings.
• Access to professional development programs and continuous training.
• Growing company with the potential to take over responsibility and grow personally.