[Hiring] Payment Technician @Dunhill Solutions

Role Description

Dunhill Government Solutions is hiring a Payment Technician for a federal benefits program. This is a full-time, fully remote role processing Employment Network payment requests accurately and on time, and acting as the knowledgeable point of contact for the organizations submitting them.

• Process Employment Network (EN) payment requests accurately, efficiently and within required timelines.
• Respond to payment inquiries, including status questions, policy clarification and procedural guidance.
• Evaluate and review reimbursement and cost requests from Employment Networks and State Vocational Rehabilitation Agencies.
• Support the creation and execution of automated payments in the program’s payment system.
• Ensure payment processing activities meet established performance requirements and service level agreements.
• Provide timely updates so documentation and timeline standards are met.
• Prepare reports by collecting, analyzing and summarizing payment activity and performance metrics.
• Maintain quality service by establishing, following and reinforcing organizational standards.
• Handle data entry and analysis, and support the team through periods of increased payment volume.

Qualifications

• High school diploma required; a bachelor’s degree is preferred.
• Data entry experience.
• Strong written and verbal communication, with outstanding writing and editing skills.
• Excellent organizational skills and the ability to manage multiple cases under tight deadlines.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint and Outlook, and the ability to move easily between multiple systems.
• Comfortable working independently in a fast-paced environment and meeting aggressive deadlines.
• Fully remote, day shift. Travel is not required.

Requirements

• US Citizenship and the ability to pass a federal background investigation in order to be granted access to sensitive information.

Benefits

• Compensation: $20.00 to $22.00 per hour, full time, 40 hours per week.