[Hiring] Navigation Solution Consultant @Rightway

Role Description

The Navigation Solution Consultant at Rightway is a subject matter expert (SME) who serves as the cornerstone of technical, clinical and strategic expertise during client engagements. This role is pivotal in ensuring Rightway’s most sophisticated clients fully understand and realize the value of our Navigation and Unity (PBM & Navigation) solutions.

• Represent Rightway as a subject matter expert during client interactions, including high-stakes pitch meetings and finalist discussions.
• Support the proposals team by contributing to RFP responses.
• Collaborate with the Navigation and Unity delivery leadership to ensure strong knowledge of current and ever-evolving service model.
• Provide insights to the marketing and partnership teams as a subject matter expert.
• Conduct interactive workshops with clients to identify current issues and needs, brainstorm potential solutions, and propose actionable plans for future enhancements.
• Develop comprehensive materials and resources to empower the sales team, fostering knowledge sharing and operational efficiency.
• Design impactful client demos that resonate with diverse client needs and effectively showcase the value of Rightway’s Navigation solutions.
• Act as a conduit between product marketing and sales enablement, ensuring cohesive messaging, tools, and strategies that enhance client engagement.
• Provide clinical and technical leadership and insights throughout the client lifecycle, from discovery and design to implementation and ongoing optimization.
• Collaborate with internal teams to gather feedback on product offerings and ensure alignment with sophisticated client requirements and market trends.
• Support enablement efforts, equipping the sales team with the necessary resources to engage clients effectively and efficiently.
• Continuously refine solution expertise by staying up to date on market dynamics, market intelligence, client needs, and emerging technologies within the Navigation space.

Qualifications

• Bachelor of Science degree in healthcare, technology, or a related field; advanced degree preferred.
• 4-8 years of experience in Navigation solutions, healthcare IT, or a related role.
• Proven ability to engage and guide sophisticated clients through complex discussions.
• Expertise in Navigation operations and their strategic application to client needs.
• Exceptional communication and interpersonal skills.
• Strong presentation skills, with experience leading client-facing discussions.
• Analytical and solution-oriented mindset.
• Proactively requests feedback from internal stakeholders on a regular basis and incorporates it.

Requirements

• Experience with enterprise-level healthcare solutions and interoperability frameworks.
• Familiarity with Rightway’s product offerings and how they address client challenges.

Benefits

• Base Salary: $113,000 - $146,000.
• Compensation offered will be determined by geographic location, experience, and qualifications.

Company Description

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app.

• Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides.
• Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global.
• We’re headquartered in New York City, with satellite offices in Denver and Dallas.
• Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.