[Hiring] MIPS Consultant @Nextech

Role Description

The MIPS Consultant will serve as a MIPS industry and software expert to Nextech clients and employees. They will be responsible for providing virtual consultations, training & services to both internal teams and external clients on how to use and apply best practices for Nextech's entire family of software products within specialty practices. Responsibilities include issue investigation, creative problem solving, and training clients as well as internal staff. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

• Manage MIPS clients that have purchased consulting services on a recurring basis.
• Host remote consultations with Nextech clients and prospects on MIPS best practices.
• Serve as the internal Industry Expert for MIPS as it relates to our specialty’s served.
• Provide ongoing feedback to Product Management as the ‘Voice of the Customer’ for product enhancements/corrections.
• Collaborate with the Consulting team to develop and maintain Best Practices for MIPS usage.
• Identify, triage, and report bugs that are discovered and assist with workarounds.
• Maintain a high level of customer retention for consulting recurring services.
• Maintain 75% billable utilization.
• Participate in meetings as needed for product education, product guild, team, best practices.
• Maintain Outlook work calendar with all client meetings and other business meetings.
• Submit timecards, weekly overviews, and other updates to department initiatives and KPI’s as requested.
• Maintain and update projects in Salesforce.
• Create opportunities and other client-related events in Salesforce.
• Participate in national user conference.
• Carry out additional responsibilities as assigned based on business need.

Qualifications

• Bachelor’s degree.
• 3-5 years of experience in the Healthcare IT industry, MIPS.
• Assertive with a demonstrated ability to cultivate strong relationships & influence behavior.
• Excellent verbal and written communication skills.
• Excellent interpersonal and time management skills.
• Strong critical thinking & decision-making skills, negotiation skills, and conflict management skills.

Requirements

• Knowledge of or applicable experience in one of Nextech’s main medical specialties.
• Knowledge of workflow of a Medical Clinic.
• Understanding of HIPAA and PHI.

Benefits

• Generous annual bonus opportunity.
• 401(k) with Employer Match.
• Flexible Time Off: take time off when you need it without worrying about available hours.
• 11 paid holidays.
• Your Day Your Way - Celebrate a day of cultural or social significance to you.
• Access to Linkedin Learning courses for professional development.
• Insurance: Choice of Medical, Dental, and Vision plans.
• Health Savings Account with employer match.
• Flexible Spending Account.
• 100% Company-Paid Parental leave (After 6 months with the company).
• Company-Paid Life Insurance and Short/Long Term Disability Insurance.
• Nextech Luminary Peer Recognition Program.
• Employee Assistance Program with free counseling sessions available.
• Corporate Discounts on Retail, Travel, and Entertainment.